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  • Home Loan Resources

  • Home Loan Resources:

    Whether you are a current or prospective home loan customer, you can find answers to questions about your loan or loan options here.

    Buying a Home or Refinancing?

    We make your home buying or refinancing experience quick and easy. For new loans you can get started online or call (800) 609-2116.

    Questions about your existing loan?

    If you make your payments to First Tennessee, please call (800) 382-5465 or log in to Digital Banking.

    If you make your payments to Nationstar Mortgage, please call (888) 480-2432 or log in to Nationstar.

    Trouble making your mortgage payment?

    We may be able to help. Learn More.

    If you've been impacted by a federally declared disaster, you may be eligible for some level of assistance with your First Tennessee/First Horizon consumer loan account. Please contact us at 866-609-2773 from 9 a.m. to 8 p.m. ET Monday - Friday and from 9 a.m. to 2 p.m. ET on Saturday. Please feel free to leave a message with your name and phone number and a preferred time to reach you.

    Important Notice:

    To link to the Independent Foreclosure Review site for the review process and form for the mortgage loans active in the foreclosure process from 2009 – 2010 by MetLife Bank, servicer for First Horizon Home Loans, click here.

    Banking products and services are provided by First Tennessee Bank National Association. Member FDIC.

    All loans are subject to credit and collateral approval. Some restrictions may apply. Equal Housing Lender.