Accessing your accounts

Banking centers

As of February 22, you’ll have more than 400 banking centers in 12 states across the South and Southeast at your service. You’ll always be greeted by friendly faces and the kind of professional, personal assistance you’ve come to expect. Most banking center hours will remain the same.

ATMs

You can continue to use your existing IBERIABANK Visa^® business debit card at any of our more than 675 First Horizon ATMs.  

Digital Banking services

Whether you prefer to bank online or on the go, your banking experience has never been better with online and mobile banking services from First Horizon. It’s fast, secure and easy to use. At First Horizon, we offer three different digital banking experiences for business clients, depending upon the accounts and services you use.

• Most clients currently enrolled in business online banking at IBERIABANK will transfer automatically to Small Business Digital Banking.
• Clients with Treasury Management services may transfer to BusinessConnect or TreasuryConnect at First Horizon.
• Be on the lookout for additional communications about your new digital banking service, with all the details you need to be ready to go on day one.

Telephone banking

Beginning February 22, you’ll have one phone number to call for both automated and live personal assistance.

Business Service Center

Get automated account information 24 hours a day. Talk to a Business Service Center representative at 888-382-4968, Monday – Friday, 7 am – 7 pm ET.

Please note: The first time you call, you’ll be prompted to set up a passcode to verify your identity.

Your bank-by-phone passcode

Your Telephone Banking PIN will not work after February 18. The first time you call the First Horizon Business Service Center on or after February 22, you will need to set up a new 4-digit passcode. To do this, you will enter your account number. Then, for verification, you will be asked to enter either your debit card PIN or your Social Security/Taxpayer ID number.