Important Dates to Remember

We’ll do all we can to ensure a smooth transition.

Please keep these dates in mind and take any actions ahead of time if necessary.



February 7 – February 22

Some IBERIABANK ATMs may be unavailable as they’re converted to First Horizon ATMs. Some services, including the ability to make deposits, may also be temporarily unavailable.

As an alternative, you can use night deposit, mobile deposit or one of our banking centers. Look for signs and on-screen messaging alerting you to available functions.



Wednesday, February 16

Last day to add a new external account or schedule/modify a transfer to or from an external account in Online Banking.



Prior to Friday, February 18

Twelve months of e-Statements will be migrated to firsthorizon.com as part of the conversion. If you need additional statements, please download them for your records.



Friday, February 18

  • IBERIABANK Online and Mobile Banking will be unavailable as of 6:00 p.m. ET.
  • Quicken® and QuickBooks® users should download account transactions prior to 6:00 p.m. ET.
  • Last day to schedule an Online or Mobile Banking payment or transfer and add a payee.
  • Some IBERIABANK banking centers may close early. Look for signs at your banking center. Banking centers will remain closed over the weekend until they reopen as First Horizon on Tuesday, February 22. If your banking center is one of the few that will be combined with a nearby location, you’ve been notified separately.


Tuesday, February 22

You’ll have full access to Online and Mobile Banking. Log in at firsthorizon.com. You’ll receive instructions via email.

IBERIABANK banking centers will open at their normal time as First Horizon banking centers.




Mark the Dates:
February 18 – 22

  • We’ll be integrating our operating systems during this time

  • On Tuesday, February 22, we’ll begin to serve you as First Horizon Bank

  • We thank you for your patience during these temporary service interruptions

Access your Personalized Transition Info

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IBERIABANK Online Banking users: use your User ID and password to access personalized transition info. Not an Online Banking user? Enroll now at iberiabank.com.
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