J

John M. M. I.  

Memphis - TN

Posted on 2024-12-09T16:41:22.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael Fergie did

W

William T. P.  

Jasper - TN

Posted on 2024-11-19T14:13:09.000Z

4.0 ★ ★ ★ ★

for

Michael Fergie

During the preparation of the preliminary closing documents, there was an egregious error in our estimated monthly payment total. Instead of approximately $6000 a year for property taxes, it showed over $44,000 per year . The gross error was left in the online system even after I pointed it out to Michael, and I couldn't proceed with the online process until I accepted the document in the system as it was. I was not about to accept that document as it was, so I kept getting reminder emails to finish the process . It added unnecessary stress to the process. It was disappointing in two ways to me. Firstly, that such a large error was not caught in putting together the estimate, and secondly, that the error wasn't removed from the system after I pointed it out.

A

Amy A.  

Nashville - TN

Posted on 2024-10-03T20:24:06.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Extremely responsive helpful and quick. Thank you!

J

Jennie D.  

Memphis - TN

Posted on 2024-09-10T13:50:39.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was knowledgeable and available. The entire process was efficient.

J

Jonathan A. M.  

Houston - TX

Posted on 2024-08-01T13:51:06.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was fantastic! Very responsive and thorough in our communications.

K

Kyle J. M.  

Memphis - TN

Posted on 2024-07-26T12:38:24.000Z

4.0 ★ ★ ★ ★

for

Michael Fergie

Being able to handle everything online and through email was very convenient.

L

Lauren M.  

Medina - TN

Posted on 2024-07-19T01:00:20.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Answered all questions very quickly. Good customer service. Always friendly. Enjoyed working with him.

H

Hunter R. H.  

Memphis - TN

Posted on 2024-07-12T01:22:10.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was very helpful throughout the entire process! He helped us jump through all the hoops with ease and sort out things that made our homebuying experience a little nontraditional

W

William C. H.  

Memphis - TN

Posted on 2024-07-10T17:37:44.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was a phenomenal help during this process. I could not imagine a better advisor.

E

Ernest S. B.  

Memphis - TN

Posted on 2024-06-13T13:24:28.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael made this process smooth from the very beginning. The online portal was intuitive and there were no significant issues along the way. I would recommend Michael and the First Horizon team whole heartedly.

M

Milton J.  

Olive Branch - MS

Posted on 2024-06-11T19:02:11.000Z

4.0 ★ ★ ★ ★

for

Michael Fergie

. . . . . .

A

Amanda K.  

Germantown - TN

Posted on 2024-06-10T12:15:01.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Everything went smoothly. Michael was very helpful and answered all the questions we had about closing and mortgage.

R

Richard M. R.  

Memphis - TN

Posted on 2024-06-06T15:27:19.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Very smooth process.

W

William T. W. I.  

Memphis - TN

Posted on 2024-05-28T17:34:44.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

The overall process was very smooth and straight forward. Michael was excellent with his communication whenever we had questions

A

Aaron T. W.  

Memphis - TN

Posted on 2024-04-23T12:26:26.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was knowledgeable, responsive, and professional throughout the entire process. We felt comfortable with Michael on our side which was important to us during our first home loan experience.

D

Daniel S.  

Jackson - TN

Posted on 2024-04-18T01:06:05.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Very simple and easy process

M

Mark J. L.  

Arlington - TN

Posted on 2024-04-09T11:05:15.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

It was great.

J

James D. S.  

Jackson - TN

Posted on 2024-03-29T16:08:24.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Fast and effective communication. Quick to respond to questions and concerns. Personable. Walked us through every step and worked closely with our agent during the process and assisted with initiating a whole new application when our first home fell through on sellers part. Even communicated with agent after hours and on weekends-went above and beyond!

T

Tyler J. T.  

Lafayette - LA

Posted on 2024-03-29T12:23:43.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was great throughout the whole mortgage process. He promptly responded to every email and was very knowledgeable.

H

Henry G. W. I.  

Memphis - TN

Posted on 2024-03-06T13:35:25.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Great communication.

M

Mark H.  

Jackson - TN

Posted on 2024-02-29T16:26:24.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was great and kept us on track through the whole process!

M

Michel B.  

Jackson - TN

Posted on 2024-02-19T15:04:54.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Great communicator. He always ensured that we met all our timelines. Worked well with our realtor.

E

Edward R. I.  

LaFollette - TN

Posted on 2024-01-09T13:51:34.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was responsive and great to work with. Very quick to reply to emails and address any potential issues.

Z

Zane M.  

Greenbrier - AR

Posted on 2023-11-21T12:52:24.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael made this a painless process. He was very attentive and always responded quickly to questions and other emails. This was our second mortgage with Michael.

G

George V. R.  

Collierville - TN

Posted on 2023-11-06T13:14:04.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael Fergie

E

Elizabeth Q.  

Lakeland - TN

Posted on 2023-10-10T16:04:22.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was very understanding when I had issues uploading documents. He made the process much easier.

Z

Zachary J.  

Knoxville - TN

Posted on 2023-10-07T11:44:39.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was always available, professional, and made the whole experience Very stress free any easier.

E

Erin M. P.  

Memphis - TN

Posted on 2023-09-21T13:18:22.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael and his team were extremely responsive, helpful, and organized with the entire process. Highly recommend Michael and the First Horizon team!

M

Michael A. U.  

Memphis - TN

Posted on 2023-09-04T12:29:18.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Easy to work with. Great communication with our attorney.

H

Hugo D. O.  

Asheville - NC

Posted on 2023-08-29T14:42:08.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was terrific. Prompt, communicative, friendly, and professional.

W

William W. M.  

Louisville - TN

Posted on 2023-08-07T13:23:09.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael Ferhie’s professionalism made y’all great

N

Nikhil G.  

Memphis - TN

Posted on 2023-08-06T12:32:53.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

User interface very intuitive Between information provided by the website and Michael, the complexities of the loan process were de-mystified to me. Michael was very responsive with any questions I had and provided timely follow-up as we went through the loan initiation process.

K

Kelsey D.  

Jackson - TN

Posted on 2023-07-27T12:00:15.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael is very friendly, communicative, and incredibly helpful through the entire process. He made buying a house as easy and low stress as this can be. This is my second (or third?) time working with him.

C

Cheryl W. P.  

Germantown - TN

Posted on 2023-07-22T04:33:58.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Gave us great service and worked to get us a good rate on our loan.

C

Christopher T. H.  

Germantown - TN

Posted on 2023-07-08T11:26:48.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Smooth efficient process. Excellent communication and ease with loan processing and approval.

J

Jerry M. T. J.  

Linville - NC

Posted on 2023-07-05T14:38:32.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael Fergie and Justin Perry were true professionals. It was a pleasure working with both men. First TN/First Horizon has taken very good care of our personal and business banking needs for almost 35 years. Thank you, again. Jay & Ginna Tillman

C

Christopher A. B.  

Memphis - TN

Posted on 2023-06-28T18:04:40.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was great! Very organized, friendly, and knowledgeable. He made the process a breeze!

L

Luke M.  

Knoxville - TN

Posted on 2023-06-24T12:39:56.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

Michael was extremely responsive all the time and always went the extra mile to make sure I was informed and understood everything.

L

Lanetria W. M.  

Somerville - TN

Posted on 2023-06-16T04:38:17.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

We were able to reach our loan officer quickly for any questions or concerns throughout the entire process. This is our 2nd time working with Mr. Fergie and both experiences were GREAT! We would highly recommend him to anyone seeking financing for their next home purchase.

G

Geoffrey H. S.  

Memphis - TN

Posted on 2023-06-15T17:10:43.000Z

5.0 ★ ★ ★ ★ ★

for

Michael Fergie

The whole process was great because when we had problems, Michael found solutions.