Transaction Dispute

Use this form if you are attempting to resolve a billing error with a merchant with whom you have conducted business.

Fields marked with "*" are required.

ATTENTION:

• If you need to report the fraudulent use of your card, immediately call 877-242-9895 (Hours: 7 days a week, 24 hours a day) so that your card can be blocked to prevent any further fraudulent use.
• If reporting a fraudulent or unauthorized online/mobile banking bill payment, do not use this form. Please call Client Services 800-382-5465, your banker or visit the nearest banking center.