Skip to Main Content

Transaction Dispute

Use this form to dispute a transaction amount made to your First Horizon Bank debit or credit card account. Fields marked with "*" are required.

Personal Information

*First Name

Please enter the first name

*Last Name

Please enter the last name

*Street Address

Please enter the address

Address 2

*City

Please enter the city

*State

Please enter the zip

*Zip (please enter 5 digits)

Please enter zip

*Email Address

Please enter email

*Daytime Telephone

Please enter phone

Continue

Card Details

*Type Of Card

Please enter the type of card

*Card Number

Please enter a card number

*How was the transaction authorized?

Please enter the type of transaction authorized

Transaction 1

(mm/dd/yyyy)

$

Please enter amount of unauthorized transaction.

Transaction 2

(mm/dd/yyyy)

$

Please enter amount of unauthorized transaction.

Transaction 3

(mm/dd/yyyy)

$

Please enter amount of unauthorized transaction.

Transaction 4

(mm/dd/yyyy)

$

Please enter amount of unauthorized transaction.

Transaction 5

(mm/dd/yyyy)

$

Please enter amount of unauthorized transaction.

+ -

Continue

Dispute Details

* Please give us any additional information that may help us research your claim

By submitting this claim form, I attest to the accuracy of the information provided. I understand that First Horizon Bank may need to contact me or other parties in the transaction to investigate and validate my claim. First Horizon Bank has my permission to contact me at the telephone number provided on the claim form. If I am not available or willing to provide the information required, I understand my claim may not be processed or may be denied. During the course of the claim investigation or as a result of investigation results, First Horizon Bank may advise me of other courses of action I might pursue. This may include completion of an affidavit of forgery, engagement with law enforcement or engagement directly with another entity who is a party to my dispute. Please accept the Terms and Conditions

Questions? Contact us at 800-382-5465 or stop by a banking center.

First Horizon Bank. Member FDIC.