Inclement Weather Support

All banking centers and back-office operations will open for business as usual with the exception of the following:

Tennessee

Nashville market:
- West End and White Bridge Road banking centers are closed due to power outage as a result of Winter Storm Fern.

During periods of inclement weather, our priority is your safety and providing you with timely information on banking center closings and changes to business hours. As information becomes available, you can find the latest information here.

Personal Clients

We are here for you even when you can't get to a local branch.

It is important to know that you have 24/7 account access.

Download the Mobile Banking app for your iPhone^®, iPad^® or Android^TM device.
Enroll in Mobile & Online Banking.
Call Telephone Banking: 800-382-5465
Locate an ATM. You can also use our ATMs to deposit or withdraw money even if a branch is closed.

Treasury Management Clients

When the unexpected occurs, an effective business continuity and disaster recovery program is essential in ensuring the continuation of critical business functions and uninterrupted access.

Here’s how to prepare:

Identify weaknesses and make adjustments before disaster strikes
Create a disaster recovery plan or review your existing plan
Exchange associate cell phone numbers and email addresses
Document bank contact information in a location separate from your office
Designate associates who can work remotely and test remote access to your company network and online banking
Enable mobile access for online banking to:
Set up telephone wire capabilities
Consider initiating future-dated ACH and wire payments by changing the effective date
Enroll in eStatements
Document and plan to meet key deadlines

We’re here to help!
Contact your Relationship Manager, Treasury Management Sales Officer or Treasury Management Technical Support (TMTS) for additional information or assistance.

TM Technical Support (TMTS)
TMTechnicalSupport@firsthorizon.com
800-778-5915
8 am to 7 pm ET Monday - Friday