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Inclement Weather Support

  • Saturday, January 31, banking centers and back-office operations will open for business as usual with the exception of the following:  

    All times local.

    Arkansas & Mississippi

    • All banking centers with Saturday hours – Delay opening to 10 am

    Louisiana

    • Northeast market: Lakeshore banking center – Closed
    • Northwest market: Texas St banking center – Closed 

    North Carolina

    • All banking centers – Closed 

    Tennessee

    • Bartlett, Collierville, Germantown, Jackson, Memphis markets: All banking centers with Saturday hours – Delay opening to 10 am
    • Cookeville, Knoxville, Sevier County, Northeast markets, and Southeast: All banking centers – Closed 
    • Nashville market: Green Hills, West End, and White Bridge Road banking centers – Closed 

    During periods of inclement weather, our priority is your safety and providing you with timely information on banking center closings and changes to business hours. As information becomes available, you can find the latest information here.

    Personal Clients

    We are here for you even when you can't get to a local branch.

    It is important to know that you have 24/7 account access.


    Treasury Management Clients

    When the unexpected occurs, an effective business continuity and disaster recovery program is essential in ensuring the continuation of critical business functions and uninterrupted access.

    Here’s how to prepare:

    • Identify weaknesses and make adjustments before disaster strikes
    • Create a disaster recovery plan or review your existing plan
    • Exchange associate cell phone numbers and email addresses
    • Document bank contact information in a location separate from your office
    • Designate associates who can work remotely and test remote access to your company network and online banking
    • Enable mobile access for online banking to:
    • Set up telephone wire capabilities
    • Consider initiating future-dated ACH and wire payments by changing the effective date
    • Enroll in eStatements
    • Document and plan to meet key deadlines


    We’re here to help!

    Contact your Relationship Manager, Treasury Management Sales Officer or Treasury Management Technical Support (TMTS) for additional information or assistance.

    TM Technical Support (TMTS)
    TMTechnicalSupport@firsthorizon.com 
    800-778-5915
    8 am to 7 pm ET  Monday - Friday

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