First Horizon's service to business clients has been recognized for excellence by Greenwich Associates. In fact, of more than 600 banks evaluated, First Horizon was one of only four banks to receive more than 20 national and regional awards.
Greenwich Associates provides unique data and insights that helps their clients make smarter business decisions. The Greenwich Excellence Awards recognize only the top performing firms for excellence in business services.
Middle Market Awards
| National | Regional (South) | |
|---|---|---|
| Overall Satisfaction |  | |
| Cash Management Overall Satisfaction | | |
| Cash Management Customer Service | | |
| Cash Management Ease of Product Implementation | | |
| Cash Management Product Capabilities | | |
| Overall Satisfaction with Relationship Manager | | |
| Proactively Provides Advice | |
Small Business Awards
| National | Regional (South) | |
|---|---|---|
| Overall Satisfaction | | |
| Proactively Provides Advice | | |
| Branch Satisfaction | | |
| Overall Satisfaction with Relationship Manager | | |
| Likelihood to Recommend | |  |
| Cash Management Overall Satisfaction | | |
| Cash Management Customer Service | | |
| Cash Management - Product Capabilities | |
2018 – Greenwich CX Leader
First Horizon is proud to be recognized by Greenwich Associates as a 2018 – Greenwich CX Leader – an award recognizing leadership in the increasingly important field of customer experience.
First Horizon was recognized for this award in the areas of U.S. Commercial Small Business Banking and U.S. Commercial Middle Market Banking.
2018 Best Brand Award in Small Business and Middle Market Banking
First Horizon is proud to be recognized by Greenwich Associates for Best Brand – Ease of Doing Business and Trust for our Small Business Banking and Middle Market Banking segment.
More about the Greenwich Excellence Awards
The Greenwich Excellence Awards are based on over 25,000 interviews with businesses that range in annual sales from $1-500 million.
