Electronic Bill Payment technology gives your customers the ability to pay their bills online through your website or by touch-tone phone. You also have the ability to accept payments by agents through your call center.
Product benefits
- Provides customer payment history and management reports
- Customer payments received via web or phone can be seamlessly integrated into the data transmissions provided for items received through the bank's lockbox service
- Agent interface allows the agent to make payments, view payments, and view reports – all online and in real time
Product features
- Processes payment by direct debit to account or any credit card
- Offers English and Spanish IVR options
- Facilitates customer service transfer to a company agent
