K

Kaitlyn M. R. Z.  

Charlotte - NC

Posted on 2026-04-01T14:01:16.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was so great and helpful throughout the process, we appreciate her so much!

M

Michelle A. N.  

Key West - FL

Posted on 2026-03-31T12:48:37.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Staff made it very easy to understand the process and helped me stay on track throughout.

M

Milan G.  

Cutler Bay - FL

Posted on 2026-03-30T13:41:48.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

heather was very communicative and very helpful through the whole loan process. went above and beyond.

D

Denise L.  

Posted on 2026-03-26T17:59:42.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

C

Carolyn M.  

Key West - FL

Posted on 2026-03-25T15:46:05.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Thanks, Heather and team!

B

Briana A.  

Key West - FL

Posted on 2026-03-25T02:17:10.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her team were extremely helpful, attentive and supportive throughout this process.

C

Carla L. T.  

Key West - FL

Posted on 2026-03-19T13:02:23.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I’ve been working with Heather and Anissa for over 5 years, starting with credit repair and preapproval all the way to finally purchasing my home. Throughout the entire process, they were incredibly patient, supportive, and always took the time to guide me in the right direction. Their personalized service and dedication truly stood out. I’m so grateful for their help in making my homeownership dream a reality and would highly recommend them to anyone looking to buy a home.

A

Ana B.  

Posted on 2026-03-16T20:37:31.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I had an excellent experience working with Heather Roberts as my mortgage loan officer. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Heather explained every step clearly and was always available to answer my questions, which made everything much less stressful. She worked very hard to make sure everything moved smoothly and on time. I truly appreciate her dedication, patience, and attention to detail. If you are looking for someone reliable and experienced to help with your mortgage, I highly recommend Heather Roberts. Thank you for doing such a great job!

Y

Yekaterina Y.  

Key West - FL

Posted on 2026-03-16T14:08:23.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and the team were very helpful throughout the entire process. They were responsive, patient, and always willing to explain everything clearly. As a first-time homebuyer, I really appreciated the support and guidance. The process felt smooth and well organized. Thank you for helping make my home purchase a great experience.

M

Mike R.  

Posted on 2026-03-16T13:41:36.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather, Anisa, and team are easy to work with and are great with communication!

M

Michael R.  

Key West - FL

Posted on 2026-03-16T13:41:28.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather, Anisa, and team are easy to work with and are great with communication!

P

Portia Y. N.  

Key West - FL

Posted on 2026-03-16T12:50:52.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Better follow-up and communication. I had to make phone calls to find out the status of my loan.

S

Silvia K. C.  

Key West - FL

Posted on 2026-03-13T19:10:37.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The ease and comfort offered throughout the entire process was excellent.

K

Kirsten B. G.  

Key West - FL

Posted on 2026-03-10T12:15:40.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

very clear communication!

P

Page C. L.  

Key West - FL

Posted on 2026-03-06T13:37:23.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was awesome! She communicated well and kept us informed throughout the entire process.

B

Bill L.  

Posted on 2026-03-03T16:05:12.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very knowledgeable and responsive.

W

William G. L. S.  

Key West - FL

Posted on 2026-03-03T16:04:08.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was very knowledgable/informative and the loan product is perfect for our needs.

m

milan G.  

Posted on 2026-03-01T01:46:16.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her teammate Anisa are amazing! Very friendly , very profesional, respond on my question fast. 10 star.

p

pavla B.  

Posted on 2026-02-23T17:48:55.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

P

Pavla S. B.  

Big Pine Key - FL

Posted on 2026-02-23T17:48:46.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Easy, smooth, fast

G

Gary B.  

Posted on 2026-02-21T14:32:16.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Also a pleasure working with Heather and the staff at First Horizon.

C

Cesar C.  

Posted on 2026-02-20T15:22:59.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

C

Cristina S. W.  

Tampa - FL

Posted on 2026-02-20T14:25:20.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather & her team were incredible!! So easy to work with and helped us get everything completed in a timely manner. Can't say enough good things about them. Truly appreciate their hard work !

D

Dirk J.  

Posted on 2026-02-20T00:58:47.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Great mortgage experience with Heather Roberts.

D

Dirk J.  

Key West - FL

Posted on 2026-02-20T00:58:19.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather's understanding of the Florida Keys market.

L

Lauren W.  

Posted on 2026-02-02T13:39:30.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

L

Lauren R. W.  

Key West - FL

Posted on 2026-02-02T13:39:21.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

We can't thank Heather and Anisa for all their help during the process of buying our FIRST home! Heather worked around clock to make sure the process was as seamless as possible. She was so patient and explained things to make sure we knew what was going on to make the process more understanding for us . She's simply the BEST!

K

Keith C. R.  

Key West - FL

Posted on 2026-01-30T14:34:20.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

service and the attention

J

Janna F.  

Posted on 2026-01-27T13:32:23.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts at First Horizon made all the difference in my homebuying journey. As a first-time buyer, I felt lost, but Heather guided me every step of the way with patience, knowledge, and genuine care. She truly advocates for her clients, finds the best options, and makes the entire process feel easy and stress-free. I would not be a homeowner today without her. I’m deeply grateful and highly recommend!

J

Janna F.  

Key West - FL

Posted on 2026-01-27T13:21:36.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts made all the difference, she is one of the most experienced, hardworking, and dedicated professionals I have ever known. I believe I would not be in a position to become a homeowner today without her. Throughout this entire process, Heather was the person who consistently supported me, explained everything clearly, and made me feel genuinely cared for. I am deeply grateful for her commitment and heart.

J

James G.  

Posted on 2026-01-26T20:25:06.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather is amazing and very helpful in making you understand every aspect of the process. If I had questions or concerns she took time to help make me understand what were my best options. She is so devoted to her clients that she even assisted me during her vacation time which shows how much she cares for her clients and helping them in every way possible. I would HIGHLY recommend her and will be using her again if I purchase another property.

M

Michael R. G.  

Key West - FL

Posted on 2026-01-26T20:21:41.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was extreemly helpful in guiding me exactly what to do and when to do it. She explained things when I was confused and advised me to the various options I had that would be in my best intrest. She was very kind and understanding to me throughout. She was so devoted and helpful that she even contacted and assisted me during her vacation time off of work which shows that she goes over and above what is expected and required. I would highly reccomed her to anyone and if I purchase another home she would be the first person I call.

T

Terrance A. L.  

Key West - FL

Posted on 2026-01-22T19:34:32.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The process was made seemless and all questions were answered great knowledge of the buying process. The attenion to details made us feel welcomed and appreciated. I would recommend First Horizon to anyone trying to buy home.

M

Michal B.  

Posted on 2026-01-22T17:48:37.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was really helpful. She made the mortgage acquirement as painless as possible.

M

Michal B.  

Key West - FL

Posted on 2026-01-22T17:46:34.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and the First Horizon Team were great

L

Laveda M. J.  

Key West - FL

Posted on 2026-01-22T13:52:43.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The way they kept in touch with us and answering any questions we need it even after business hours like to thank you guys so very much

M

Michael B. W.  

Key West - FL

Posted on 2026-01-19T13:50:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather is thorough and amazing and makes things happen. Could not be more impressed. She needs a raise. Thank you for everything!!!

J

Jethon G. X. W. I.  

Key West - FL

Posted on 2026-01-16T15:29:41.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

As a first time home buyer, Heather made the process extremely stress-free. There's always a bit of trepidation in making large decisions in life and by working with Heather, I experienced none of that.

J

Joseph P. M.  

Key West - FL

Posted on 2026-01-16T15:03:07.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather, Anisa, and Sam made the mortgage loan process very easy . What a great team!

R

Randy L. M. J.  

Key West - FL

Posted on 2026-01-14T14:38:51.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was completely helpful available and kind people to work with. I am truly grateful for her service and she is an asset to the community.