L

Lauren W.  

Posted on 2026-02-02T13:39:30.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

L

Lauren R. W.  

Key West - FL

Posted on 2026-02-02T13:39:21.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

We can't thank Heather and Anisa for all their help during the process of buying our FIRST home! Heather worked around clock to make sure the process was as seamless as possible. She was so patient and explained things to make sure we knew what was going on to make the process more understanding for us . She's simply the BEST!

K

Keith C. R.  

Key West - FL

Posted on 2026-01-30T14:34:20.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

service and the attention

J

Janna F.  

Posted on 2026-01-27T13:32:23.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts at First Horizon made all the difference in my homebuying journey. As a first-time buyer, I felt lost, but Heather guided me every step of the way with patience, knowledge, and genuine care. She truly advocates for her clients, finds the best options, and makes the entire process feel easy and stress-free. I would not be a homeowner today without her. I’m deeply grateful and highly recommend!

J

Janna F.  

Key West - FL

Posted on 2026-01-27T13:21:36.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts made all the difference, she is one of the most experienced, hardworking, and dedicated professionals I have ever known. I believe I would not be in a position to become a homeowner today without her. Throughout this entire process, Heather was the person who consistently supported me, explained everything clearly, and made me feel genuinely cared for. I am deeply grateful for her commitment and heart.

J

James G.  

Posted on 2026-01-26T20:25:06.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather is amazing and very helpful in making you understand every aspect of the process. If I had questions or concerns she took time to help make me understand what were my best options. She is so devoted to her clients that she even assisted me during her vacation time which shows how much she cares for her clients and helping them in every way possible. I would HIGHLY recommend her and will be using her again if I purchase another property.

M

Michael R. G.  

Key West - FL

Posted on 2026-01-26T20:21:41.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was extreemly helpful in guiding me exactly what to do and when to do it. She explained things when I was confused and advised me to the various options I had that would be in my best intrest. She was very kind and understanding to me throughout. She was so devoted and helpful that she even contacted and assisted me during her vacation time off of work which shows that she goes over and above what is expected and required. I would highly reccomed her to anyone and if I purchase another home she would be the first person I call.

T

Terrance A. L.  

Key West - FL

Posted on 2026-01-22T19:34:32.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The process was made seemless and all questions were answered great knowledge of the buying process. The attenion to details made us feel welcomed and appreciated. I would recommend First Horizon to anyone trying to buy home.

M

Michal B.  

Posted on 2026-01-22T17:48:37.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was really helpful. She made the mortgage acquirement as painless as possible.

M

Michal B.  

Key West - FL

Posted on 2026-01-22T17:46:34.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and the First Horizon Team were great

L

Laveda M. J.  

Key West - FL

Posted on 2026-01-22T13:52:43.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The way they kept in touch with us and answering any questions we need it even after business hours like to thank you guys so very much

M

Michael B. W.  

Key West - FL

Posted on 2026-01-19T13:50:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather is thorough and amazing and makes things happen. Could not be more impressed. She needs a raise. Thank you for everything!!!

J

Jethon G. X. W. I.  

Key West - FL

Posted on 2026-01-16T15:29:41.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

As a first time home buyer, Heather made the process extremely stress-free. There's always a bit of trepidation in making large decisions in life and by working with Heather, I experienced none of that.

J

Joseph P. M.  

Key West - FL

Posted on 2026-01-16T15:03:07.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather, Anisa, and Sam made the mortgage loan process very easy . What a great team!

R

Randy L. M. J.  

Key West - FL

Posted on 2026-01-14T14:38:51.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was completely helpful available and kind people to work with. I am truly grateful for her service and she is an asset to the community.

A

AO2007US  

Posted on 2026-01-13T02:23:53.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

We had a very good communication with Heather and got answers to all our questions during our first-home buying process. She went above and beyond when we needed assistance during normal hours, after hours and weekends.

A

Alexandru C.  

Key West - FL

Posted on 2026-01-13T02:20:37.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather had a individual approach and was very responsive in our comunication during the whole process.

R

Richard G.  

Posted on 2026-01-07T18:02:39.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Excellent and thorough service.

R

Richard G.  

Key West - FL

Posted on 2026-01-07T18:02:31.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very professional personnel and a friendly atmosphere. Everyone knew what they were doing.

L

Lynn G.  

Key West - FL

Posted on 2026-01-07T13:44:14.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her team were extremely knowledgeable and responsive.

C

Christina M.  

Posted on 2025-12-30T13:38:03.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was there for me every step of the way and did a wonderful job explaining everything to me. She was always available when I needed her and never made me feel like I was being "too much". She truly cares about her clients and I am so grateful to her for her support throughout this major purchase.

L

Lisa C. M.  

Key West - FL

Posted on 2025-12-30T13:37:43.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was there for me every step of the way and did a wonderful job explaining everything to me. She was always available when I needed her and never made me feel like I was being "too much". She truly cares about her clients and I am so grateful to her for her support throughout this major purchase.

V

Vesela M. T.  

Key West - FL

Posted on 2025-12-29T14:55:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very punctual, very quick to respond , communicating effectivel, made what is usually a stressful process seamless

E

Evgenia K.  

Posted on 2025-12-28T13:52:13.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

My experience with First Horizon during our mortgage process was absolutely outstanding. From start to finish, the level of professionalism, dedication, and support exceeded all expectations. Heather and her team — Anisa and Samantha — were truly exceptional. They were always available whenever I needed them, responsive, patient, and incredibly knowledgeable. No matter how stressful the process became, they consistently provided reassurance, clear communication, and solutions. The support they provided is honestly immeasurable. They went above and beyond at every step, and I always felt that our file was a priority. If I could rate their service, it would easily be 100 out of 10. I am deeply grateful to Heather and her entire team and would highly recommend First Horizon to anyone looking for a smooth, supportive, and professional mortgage experience.

E

Evgenia K.  

Key West - FL

Posted on 2025-12-28T13:50:35.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

My experience with First Horizon during our mortgage process was absolutely outstanding. From start to finish, the level of professionalism, dedication, and support exceeded all expectations. Heather and her team — Anisa and Samantha — were truly exceptional. They were always available whenever I needed them, responsive, patient, and incredibly knowledgeable. No matter how stressful the process became, they consistently provided reassurance, clear communication, and solutions. The support they provided is honestly immeasurable. They went above and beyond at every step, and I always felt that our file was a priority. If I could rate their service, it would easily be 100 out of 10. I am deeply grateful to Heather and her entire team and would highly recommend First Horizon to anyone looking for a smooth, supportive, and professional mortgage experience.

D

Devonna A.  

Posted on 2025-12-27T00:03:19.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

As a first-time homebuyer, the mortgage process felt overwhelming at first, but working with Heather made everything so much easier. Heather and her team took the time to explain each step clearly, answered all of my questions, and made sure I understood my options before moving forward. Their communication was consistent, transparent, and reassuring throughout the entire process. I truly felt supported from start to finish and couldn’t have asked for a better experience as a first-time home buyer. I highly recommend them to anyone, especially those new to buying a home.

D

Devonna Y. A.  

Key West - FL

Posted on 2025-12-27T00:01:05.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts and Sam were absolutely amazing to work with. As a first-time homebuyer, I had a lot of questions and uncertainties, and they were incredibly patient, knowledgeable, and supportive throughout the entire process. They took the time to explain everything clearly, kept me informed every step of the way, and truly made the experience smooth and stress-free. I’m very grateful for their guidance and highly recommend them to anyone.

J

John C. R.  

Key West - FL

Posted on 2025-12-26T16:57:56.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was very helpful. As first time home buyers she helped explain the process and provided us clear guidanc.

I

Iurii K.  

Key West - FL

Posted on 2025-12-24T20:44:01.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather were so helpfu, explain all the steps that we need to take.

M

Melissa O. S.  

Key West - FL

Posted on 2025-12-24T19:26:44.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her team are amazing! Without them helping me through the process I wouldn't have been able to manage on my own!

M

MD R. I.  

Key West - FL

Posted on 2025-12-22T15:12:45.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

thanks for keeping the process simple and workable

H

Hugo V. I.  

Key West - FL

Posted on 2025-12-19T18:53:50.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very helpful with everything we needed along the way

B

Bruce M. S.  

Key West - FL

Posted on 2025-12-18T15:09:41.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The process was smooth due to the professionalism from everyone involved! I am absolutely Grateful for them❤️🙏🏽🙋🏽‍Heather, Anisa, Samantha, Mendy and Law office of Sam Kaufman Thank You!!

t

taylor G.  

Posted on 2025-12-10T18:08:35.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and Anisa have been amazing to work with. I was able to stop in in person to review all my options and financials. Heather made the process as stress free as possible for me as a first time home buyer! She was always available for any questions I had as well as kept me updated even on her vacations!

T

Taylor N. G.  

Key West - FL

Posted on 2025-12-10T18:08:20.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and Anisa have been amazing to work with. I was able to stop in in person to review all my options and financials. Heather made the process as stress free as possible for me as a first time home buyer! She was always available for any questions I had as well as kept me updated even on her vacations!

F

Frank F. R. J.  

Key West - FL

Posted on 2025-12-04T20:33:38.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Great communication and worked fast

P

Patrick C. J.  

Key West - FL

Posted on 2025-12-03T00:34:55.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and Anisa were amazing helpful and easy to get in contact with whenever their was a question. Great staff amd and so happy to have them help us through the whole process

C

Carson L. S.  

Key West - FL

Posted on 2025-11-28T14:06:02.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I never felt alone. I could always count on someone there for me

W

William C. W. J.  

Pilot Mountain - NC

Posted on 2025-11-26T13:08:03.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very knowledgeable people to work with

S

Samantha M. L.  

Key West - FL

Posted on 2025-11-25T18:00:51.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was amazing through the whole proces. Heather and her team made our mortgage process very easy! We thank them greatly for all their help!