L

Luis C.  

-

Posted on 2024-10-04T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Firts time homebuyer here. Me and my wife start looking at places back in 2023 everyone recommended Heather Robert's and they were not wrong. Heather help us for almost 2 years till we find our property and she was always in top of it! Working extra hours to make this deal happen. We couldn't ask for a better person to guide us through the hassle and paperwork that takes to buy a house seems like a loot at the beginning but with Heather at out side believe me everything was explained professionally and in a way that really take off the stress of going through this process. If I have to do this again I will call her with my eyes closed.Thank you Heather, Anisa and Sam from the first horizon bank you were amazing every step of the way!

L

Luis C. C. A.  

Big Pine Key - FL

Posted on 2024-10-03T13:23:21.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Firts time homebuyer here. Me and my wife start looking at places back in 2023 everyone recommended Heather Robert's and they were not wrong. Heather help us for almost 2 years till we find our property and she was always in top of it! Working extra hours to make this deal happen. We couldn't ask for a better person to guide us through the hassle and paperwork that takes to buy a house seems like a loot at the beginning but with Heather at out side believe me everything was explained professionally and in a way that really take off the stress of going through this process. If I have to do this again I will call her with my eyes closed. Thank you Heather, Anisa and Sam from the first horizon bank you were amazing every step of the way!

A

Ana W.  

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Posted on 2024-09-29T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts and her team are amazing!She was there for us every step of the way, she went out of her way to make sure that our dream of homeownership was fulfilled. We will forever thank her for making this happen.

R

Rosa L. L.  

Key West - FL

Posted on 2024-09-27T10:54:27.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather kept us informed at all times. Responded very quickly with any questions and with moving forward with each step of the loan approval process.. Was very pleasant at all times. She made the whole process as easy as we believe possible.

A

Ana L. W.  

Key West - FL

Posted on 2024-09-25T15:09:59.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts was wonderful. She went above and beyond to make the process as easy and stress free as possible. Without her, this wouldn't have been possible. We thank her immensely for making our dreams come true. She will be highly recommended by us to anyone who needs to go through this process.

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Christopher J. M.  

Key Largo - FL

Posted on 2024-09-13T15:52:27.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

We felt we were truly blessed to go the route we did and to get Heather as our Loan Officer.

D

Daniela M.  

Key Largo - FL

Posted on 2024-09-12T14:20:14.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I had a fantastic experience working with Heather Roberts as a first-time homebuyer. From our initial consultation to the final closing, she was incredibly knowledgeable, patient, and supportive. Heather walked me through every step of the mortgage process, clearly explaining all the options and helping me understand the details. Her responsiveness and dedication made the whole experience smooth and stress-free. I highly recommend Heather to anyone looking for a reliable and professional mortgage loan officer. Thank you for helping us get the home we wanted.

D

Dwayne S. R.  

Key West - FL

Posted on 2024-09-12T00:56:49.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very knowledgeable, very helpful, immediately responds even after hours, every step was easy and very user friendly, all around great experience. Thank you very much for helping us get in to our home in paradise!

M

Michael T. R.  

Key West - FL

Posted on 2024-09-09T12:33:23.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Easy process, great communication throughout

D

Dawn T.  

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Posted on 2024-09-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather can get you in your house! She got ours even after others turned us down! She really understands how it works

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Lisa S.  

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Posted on 2024-09-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Lot’s of communication throughout the process. We felt very well taken care of.

J

Julia M.  

Key West - FL

Posted on 2024-08-26T12:46:54.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather has a great personality! Easy to talk to.

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Lauryn N. R.  

Key West - FL

Posted on 2024-08-26T12:23:15.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her team is truly amazing! She made my first time home buying experience easy and convenient. I can’t thank her enough!

M

Mark L. M.  

Key West - FL

Posted on 2024-08-15T22:16:11.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Lot’s of communication throughout the process. We felt very well taken care of.

L

Lisa S.  

-

Posted on 2024-08-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I recently had the pleasure of collaborating with Heather from First Horizon on a property transaction, and I am thoroughly impressed with her outstanding service. As a real estate agent, it's crucial to have reliable partners, and Heather exceeded all expectations.From the very beginning, Heather demonstrated exceptional professionalism and expertise. She communicated effectively with both myself and the clients, ensuring that everyone was kept informed throughout the entire process. Her attention to detail and dedication to her work were evident at every step.What truly stood out was Heather's ability to close the loan in record time. In a market where timing is everything, her efficiency and proactive approach made a significant difference. She managed all aspects of the mortgage process seamlessly, which allowed us to meet our closing date without any issues.I am extremely grateful for Heather's hard work and commitment to excellence. Her efforts not only made my job easier but also ensured that our clients were thrilled with the smooth and timely closing of their loan. I look forward to working with Heather again in the future and highly recommend her services to anyone in need of a top-notch lender.Thank you, Heather, for your exceptional work and partnership!

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Leslie P.  

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Posted on 2024-08-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts is amazing. We did a Hometown Hero loan and the process couldn't have been any easier. I would highly recommend her!!

c

chaz D.  

-

Posted on 2024-08-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

K

Kelsi G.  

Key West - FL

Posted on 2024-08-01T12:18:52.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

She is the BEST. This is my second time working with her and I recommend her to everyone I know that talks about purchasing a home.

E

Elizabeth G.  

BigPineKey - Florida

Posted on 2024-07-30T19:21:26.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I was the agent on the seller's side of the transaction and I was concerned that the buyers would be able to close on the property. Heather assured me that there would be not problems and that she would keep updated and in the loop. She came through. I highly recommend working with Heather.

S

Sean P. P.  

Ramrod Key - FL

Posted on 2024-07-18T12:40:09.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Great communication throughout the process, Heather was always super responsive even on weekends.

R

Robert T. H.  

Key West - FL

Posted on 2024-07-09T16:21:29.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her team were so easy to work with. They really made this process painless. Thank you so much everyone!

C

Chaz D.  

Gladwin - MI

Posted on 2024-07-09T12:15:17.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Everyone I worked with helped me out a lot, and I was able to call anyone any time for questions.

J

Jaylin M.  

-

Posted on 2024-07-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

D

Danny K.  

-

Posted on 2024-07-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

K

Katie B.  

-

Posted on 2024-07-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Need a local lender to get your home in the Keys? Heather Roberts and her team are the go, too! They are easy to work with and can get you the loan needed for your dream home. I personally enjoyed the interactions I had with Samantha Mundwiler.

J

Jon S.  

-

Posted on 2024-07-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

R

Rebecca C.  

-

Posted on 2024-07-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather is truly patient, knowledgeable and kind. She goes abive and beyond to explain everything in detail and the process. She is wonderful to work with.

J

Jessica P.  

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Posted on 2024-07-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather Roberts and her team are in constant communication and knowledgable in their work. I have used them both personally and had happy satisfied customers using them also. Thank you for another successful closing!

D

Daniel J. K.  

Key West - FL

Posted on 2024-06-30T16:33:01.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

yes! Heather is simply great at what she does for her clients. This experience working with her was as good as it gets. Our specific situation was a bit challenging and there were lots of delays on the sellers side. Heather was completely on top of it all the way and made the process super smooth for us. My wife and i would highly recommended Heather and her awesome team to anyone

J

Jaylin M. M.  

Key West - FL

Posted on 2024-06-28T13:52:25.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Communication and the level of ease during the entire process. Very grateful!

K

Kate W. Y.  

Big Pine Key - FL

Posted on 2024-06-27T15:35:17.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The loan process was easy and fast. You have a great team working for you. I enjoyed Sam; she was very prompt and helpful.

M

Maria S.  

-

Posted on 2024-06-18T03:06:07.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very good communication. Prompt answers to emails and phone calls. Very expedient.

L

Leah J.  

KeyWest - Florida

Posted on 2024-06-17T21:03:43.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather's professionalism, attention to detail, excellent communication skills and superb level of experience in her field, made the loan process smooth. She helped us reach our goals and saw us through to a smooth closing. I look forward to working with her again in the future and highly recommend her.

S

Susan M. C.  

Young Harris - GA

Posted on 2024-06-17T20:14:25.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

HEATHER WAS VERY RESPONSIVE....EVEN AFTER HOURS. SHE COMMUNICATED WELL WITH ME.

P

Patricia H.  

Key West - FL

Posted on 2024-06-17T15:28:21.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The personal experience is what we were looking for and with Heather Roberts and her team we got just that Not just the loan process but the people behind it are why we are making a move over to First Horizon from a big bank that has no customer service Thank you Heather

J

Jon D. S.  

Duck Key - FL

Posted on 2024-06-17T15:00:49.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

...........

T

Tracey G.  

KeyWest - Florida

Posted on 2024-06-17T14:35:58.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Communication was excellent. Grateful that Heather and colleagues were on top of overseeing and gathering the documents needed from the borrower to keep the process on schedule.

P

Pam S.  

BigPineKey - Florida

Posted on 2024-06-17T14:15:20.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Fast, efficient and enjoyable!

J

Jack S. J.  

Key West - FL

Posted on 2024-06-17T13:35:47.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

HEATHER made the process very easy and simple to understand. Had a very pleasant experience purchasing our home. We could not be more excited and grateful. Thank you so much for all the help

J

Jessica P.  

KeyWest - Florida

Posted on 2024-06-13T11:59:24.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Constant communication and thorough knowledge of their work, this was a long transaction that spanned over several months.

B

Bascom G.  

KeyWest - Florida

Posted on 2024-06-13T11:16:35.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Contacted Heather on a Sunday only 11 days from closing. She took the loan application that day and we closed on time!

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Rebecca C.  

RivieraBeach - Florida

Posted on 2024-06-13T02:47:16.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather is just winderful to work with. Goes above and beyond to explain everything. She is very easy to reach . She is very patient, knowledgeable and kind.

C

Casey W.  

-

Posted on 2024-06-12T13:47:57.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I highly recommend working with Heather and her team. What a smooth process for my fist time purchasing a home. Heather is very responsive and gets the job done. You won't be disappointed.

A

Amee K.  

Key West - FL

Posted on 2024-06-10T16:06:16.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and team went above and beyond to get our loan processed in a record amount of time. We are so grateful for the care and attention the entire team put in to make the process as efficient and easy as it was. THANK YOU!

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Joseph G.  

Key West - FL

Posted on 2024-06-06T13:25:12.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

The communication and dedication to complete this loan in a tight window was incredible!

W

Wilson R. S. D.  

Sugarloaf Key - FL

Posted on 2024-06-05T13:58:28.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Great people , great service and communication was the plus . Thanks again for helping me through this journey.

M

Mark H.  

Key West - FL

Posted on 2024-05-24T14:29:07.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Excellent communication throughout the process. Detailed and clear explanation of options. Worked through questions w/ HOA as needed.

M

Meredith B.  

Key West - FL

Posted on 2024-05-17T13:09:59.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Very personable and willing to help and explain things for nervous homebuyers. Everything was explained with detail and I was able to call or email with a quick reply.

Z

Zak C.  

Big Pine Key - FL

Posted on 2024-05-16T00:06:19.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Everyone me and my wife had the pleasure to work with made such an amazing effort and made us so comfortable throughout a would be stressful process. Really grateful for all the outstanding support.

S

Sonja S.  

-

Posted on 2024-05-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

C

Christina F.  

-

Posted on 2024-05-06T00:00:00.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

I am so happy I chose First Horizon Mortgage with Heather Roberts. She and Anisa communicated effectively and supported us as first time buyers. Thank you!!

S

Stacey P.  

-

Posted on 2024-04-18T22:19:05.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather and her team are amazing!!! Efficient, dedicated, and always on top of their game. I never worry about a buyer qualifying when Heather is handling the loan.

S

Sonja S.  

Saint Augustine - FL

Posted on 2024-04-18T21:13:14.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

Heather was very responsive and pleasant to work with, the whole process went very smooth, I appreciate all of her hard work and would definitely recommend her to others.

J

Jessica M. C.  

Key West - FL

Posted on 2024-04-18T17:28:51.000Z

5.0 ★ ★ ★ ★ ★

for

Heather Roberts

She is awesome!!!