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Deborah C.  

Germanton - NC

Posted on 2026-02-06T00:03:11.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

It was a great experience! I truly felt like family and was treated that way throughout the entire process. I will definitely recommend them to anyone looking for a mortgage.

W

William B. M.  

Wilmington - NC

Posted on 2026-01-27T13:13:31.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

From the start Melissa was there for us, answering our questions and helping guide us through the process. On a number of occasions she went way beyond the call of duty to make things happen. No detail, no matter how small escaped her watchful eye. We simply could not have done it without her. She was available to us whenever we had a question or needed help. We have told everyone who knows us and knows about our dream to move to the North Carolina coast that it would not have happened without Melissa and First Horizon. We have been with First Horizon for years because it truly feels like a neighborhood Bank. And even though First Horizon does not have a branch in Wilmington, NC, we plan to continue banking with First Horizon. You folks could teach a Mastee Class on great customer service. We will always remember Melissa and your team for making our dream come

J

Jacob A. F.  

Stuart - VA

Posted on 2026-01-26T18:23:36.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was great. She was very informative and patient as this was our first home purchase so she took the time to explain a lot and answer any and all questions. Melissa also kept us up to speed and informed every step of the way.

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Nora B.  

Horse Shoe - NC

Posted on 2026-01-26T17:36:21.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was extremely helpful, friendly, supportive, and always responded quickly with answers and advice. I was very impressed with her explanations of the mortgage loan process. I would highly recommend her! 😊

H

Heidi E. F.  

Wilmington - NC

Posted on 2026-01-26T13:51:02.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was prompt in communications and ready to explain any part of the process. She even fixed problems caused by the other parties in this transaction.

K

Kellie C. F.  

Stuart - VA

Posted on 2026-01-14T13:40:49.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa Pearce was wonderful! She made our first home purchase so easy for us . Melissa was patient, professional, kind, and thoughtful . I am so thankful we had the opportunity to work with her and we would absolutely love to work with her again in the future if we buy another home. Melissa Pearce is truly an asset to First Horizon. Thank you so much!

M

Marshall L. L.  

Conover - NC

Posted on 2026-01-09T15:54:10.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

The interest that Melissa has in making everything right and watches out for the customer. I have worked with her in the past and it has always been the same

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John I. S.  

Vale - NC

Posted on 2025-12-22T17:57:47.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa made the whole journey (which i was thinking was going to be stressful to navigate) a stressful free journey. Explained the process clearly giving us confidence throughout. Exemplary.

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Donna B.  

Stuart - VA

Posted on 2025-12-17T14:08:41.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa Pearce.

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Daniel P.  

Candor - NC

Posted on 2025-11-24T16:21:41.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Simple and everything being online

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David C. T.  

West Jefferson - NC

Posted on 2025-11-24T15:14:21.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

I have bought and sold over 30 homes over the years and this loan experience with Melissa was by far the easiest and most professional I have EVER experienced. Melissa kept well informed throughout the entire process and I never had any concerns about what was occuring and what I needed to complete. Melissa takes great pride in her work and First Horizons is truly blessed to have her on their team!!

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Corbin D. H.  

Hickory - NC

Posted on 2025-11-21T23:46:37.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

There were some bumps in the road, but I can't imagine trying to overcome them without Melissa. She is the reason I continue banking and going to FH as my go to for loans and financial needs.

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Dennis A. S.  

Newland - NC

Posted on 2025-11-20T17:04:41.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Constance updates on loan status and Melissa helped us every step of the way!

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Deborah W. B.  

North Chesterfield - VA

Posted on 2025-11-06T04:46:37.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa Pearce is FANTASTIC!

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David L. A.  

Hickory - NC

Posted on 2025-11-04T19:18:02.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was very knowledgeable and helpful

R

Roger C. H.  

Morganton - NC

Posted on 2025-11-03T20:33:20.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Wonderful loan officer. Always responded with answers to any questions. Lined up appointments timely fashion. All around wonderful experience. Thank you so much Melissa!

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Amber L. T.  

Charlotte - NC

Posted on 2025-10-22T13:46:32.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa is fantastic. She kept in constant communication, answered all my questions promptly, and just generally reassured my anxieties throughout the process.

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Jason C. F.  

Candler - NC

Posted on 2025-10-06T13:40:58.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was so thoughtful and pleasant throughout this entire process

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Kelly R. M.  

Hickory - NC

Posted on 2025-09-26T13:06:46.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Working with Melissa and Phillip were awesome!

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Donald J. H. I.  

Germanton - NC

Posted on 2025-09-03T15:12:37.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was outstanding throughout the entire process. She was professional, patient, and always quick to respond. I truly appreciated her dedication, knowledge, and the way she guided me every step of the way. It made all the difference. Thank you!

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Shellee K. W.  

Banner Elk - NC

Posted on 2025-08-26T18:33:46.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

So on top of everything, so eager to take care of us, you guys are so amazing have never had better banking, we are so appreciative for all you guys have done. Customer service is hard to come by these days, but not for you guys. Thanks again for your wonderful job you guys did.

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William M. S.  

North Wilkesboro - NC

Posted on 2025-08-12T10:02:15.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Very responsiv, always kept me updated during the process .

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Nathaniel A. J.  

West Jefferson - NC

Posted on 2025-08-07T12:59:41.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa is amazing!

E

Eric A.  

Mooresville - NC

Posted on 2025-08-06T23:29:20.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

MelIssa! She was always so helpful, friendly, understanding and went above and beyond to make the process as easy and smooth as possible for us. She was also very informative and I could not speak more highly of her!

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Stephanie A. C.  

Asheville - NC

Posted on 2025-08-05T14:00:51.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

My situation was very complicated and she worked with me through the entire process for months to get it all figured out. She is always on top of everything and has your best interest at heart. Truly an advocate for you. I feel like I will know her for a long time and will definitely be using her for future needs.

C

Christine E. E.  

Mooresville - NC

Posted on 2025-08-01T18:03:44.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was so helpful for us as first time homebuyers! She made the process easy, answered all questions and was always available when we needed! We would use her again and recommend her to anyone!

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Wendy H.  

North Wilkesboro - NC

Posted on 2025-07-02T12:27:12.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was absolutely awesome during this process She was very responsive and professional I would recommend her to anyone

M

Madison J. R.  

Lenoir - NC

Posted on 2025-06-27T13:30:00.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa, was super informative, patient, and thorough thru out the process. She was willing to take her time and educate me to all of the options to give me the best deal possible. I was super impressed with her professionalism and follow up! I've been a customer since the Bank of Granite days and Melissa confirmed to me the reason I have stayed with the bank all these years. You can't beat great relationships and Melissa is a huge asset for your bank.

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Kimberly D. H.  

Piney Flats - TN

Posted on 2025-06-26T12:22:29.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

It would be helpful to have the set cash to close a week out--it was very different than we were expecting and even changed on closing day. This is the second time we have closed a loan with First Horizon, and both times had a bumpy 24 hours to close.

K

Katherine L. H.  

Gastonia - NC

Posted on 2025-06-24T13:04:25.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Everyone responded quickly when there were

K

Katherine K. P.  

Fairview - NC

Posted on 2025-06-11T14:35:13.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was an absolute gift in this process - this was my first time buying a home as a single mom and Melissa's guidance and support was invaluable.... she is a treasure!

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Lisa H.  

Johns Island - SC

Posted on 2025-05-14T14:18:40.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa went above and beyond to make sure everything was in place and going smoothly. Her professionalism and expertise made a normally stressful event easy to navigate. I would definitely recommend her to anyone buying a new home.

M

Michael P. O.  

Fairview - NC

Posted on 2025-04-22T12:42:22.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

I cannot say enough wonderful things about working with Melissa Pearce. On top of being super friendly, knowledgeable, patient and compassionate she went above and beyond to help figure out how she and First Horizons could assist us when others wouldn't. The entire process went seamlessly from sending documentation to the closing. We've bought several houses in the past and none have been this enjoyable. Melissa was always available to answer questions and guide us. We cannot wait to work with her again on our next investment property purchase. Thank you!!!

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Derrick P. C.  

Morganton - NC

Posted on 2025-03-03T23:16:20.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

The process was fairly smooth on the loan side of this transaction. Thanks for your help Melissa.

J

Jason H.  

Taylorsville - NC

Posted on 2025-02-24T16:53:26.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

No comments

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David H. S.  

Hickory - NC

Posted on 2025-01-22T16:31:06.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Total explanation of all throughout the processes

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Wesley C. T.  

Morganton - NC

Posted on 2024-12-16T14:56:47.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was great to work with. Very quick with information and responses, The online application was great,

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Erin M. O.  

Lenoir - NC

Posted on 2024-12-13T13:52:51.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Thank you for being helpful and responsive to all of our questions and needs!

A

Anna B. L.  

Collierville - TN

Posted on 2024-12-09T15:16:27.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa is the best! she stays in communication all the time and makes the loan process very smooth! I appreciate her!

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Glenn E. W. I.  

Lenoir - NC

Posted on 2024-11-26T13:28:28.000Z

5.0 ★ ★ ★ ★ ★

for

Melissa Pearce

Melissa was alway very responsive when I called or emailed her with questions - sometimes even after hours! She not only had the answers to some technical questions I had about my loan process, but she was very friendly and professional during the process.