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What's Changing

Please note these upcoming upgrades and enhancements offering additional access and convenience.

ACH

 

What's New:

  • If you are uploading a NACHA formatted file, please ensure your file is properly formatted, specifically that the Company ID and Company Name match.
  • ACH upload information will be available under Administration & Settings, File Import History.

ACH Positive Pay

 

What's New:

  • ACH Positive Pay exception item decisions due on June 17 will be made in BusinessConnect.
  • Users will need to set up a new ACH Positive Pay alert to receive notifications. Several alert options are available.
  • Exception items will be loaded one time at 7:00 a.m. ET each business day and final decisions must be submitted by 3:00 p.m. They will not be loaded throughout the day.

Business Bill Pay

 

What's New:

Business Bill Pay enables you to pay your bills online in a secure, encrypted environment.

  • To access Business Bill Pay in BusinessConnect, click the Business Bill Pay link in the Payment Center.
  • During your initial log-in, you’ll be prompted to set up a security challenge.
  • Your existing payees will be migrated.
  • The cutoff time for payments will be 3:00 p.m. ET.
  • If a check remains outstanding for 90 days, it will be cancelled, and the funds returned to your account.

Check Positive Pay

 

What's New:

  • Check issue files must not contain special characters including dollar signs ($) and commas (,).
  • Exception Summaries will be available within Positive Pay and may be exported or printed.
  • Users will access Transaction Search or Check Inquiry to retrieve Check Record history. Transaction Search supports broad queries of all items while Check Inquiry limits the fields used for queries and returns checks only.

Data Aggregation

 

What's New:

  • If you use third-party accounting software or vendors (such as Quicken, QuickBooks, Plaid, etc.) to access financial information in First Horizon's Business Banking Online, please contact your vendor or software provider to reestablish the connection on or after June 17.

Reporting

 

What’s New:

  • During the preview period, familiarize yourself with new formats for reports and data extracts as these may be different from what you receive today. Customize reports as needed. Contact Treasury Management technical support for assistance in creating custom reports.
  • Files or reports can be exported in a PDF or CSV format. CSV files can be saved in other Excel formats. Statements can be exported in a PDF format.

Transfers

 

What’s New:

  • Transfers for payments on credit cards must be made through ACH or Business Bill Pay until transfer capabilities are available in August.

Web Connect for QuickBooks® and Quicken®

 

What's New:

  • First Horizon offers OFX Web Connect to link First Horizon bank accounts with QuickBooks Online, QuickBooks Desktop or Quicken.
  • You must modify your QuickBooks or Quicken settings to ensure that your data connectivity transfers smoothly.
  • You may use Business Bill Pay to place transfers.
  • DirectConnect is not available in BusinessConnect/TreasuryConnect.

Wire Transfers

 

What's New:

First Horizon TreasuryConnect/BusinessConnect (Online):

  • Wire recipients (beneficiaries) must be created or edited in the Contact Center before originating a wire.
  • Exchange rates for international wires will be locked in after the wire has been approved.
  • To enhance your experience, use templates for beneficiaries to which you send wires frequently.


Watch for additional information.

Users will receive emails leading up to and during the preview period with:

  • Instructions on accessing our informational website
  • How-to videos
  • User/quick reference guides 

First Horizon Bank. Member FDIC.