Electronic Bill Payment
Allow your customers to pay their bills online or by phone.
Electronic Bill Payment technology gives your customers the ability to pay their bills online through your website or by touch-tone phone. You also have the ability to accept payments by agents through your call center.
Product benefits
- Provides customer payment history and management reports
- Customer payments received via web or phone can be seamlessly integrated into the data transmissions provided for items received through the bank's lockbox service
- Agent interface allows the agent to make payments, view payments, and view reports – all online and in real time
Product features
- Processes payment by direct debit to account or any credit card
- Offers English and Spanish IVR options
- Facilitates customer service transfer to a company agent
- API interface allows you to control the customer's payment process from beginning to end
