Preview Period

Your three-week preview period for the TreasuryConnect digital banking platform begins on October 21.

The preview period is designed to help you become familiar with navigation and validate that information has been loaded properly. During the preview period, Business Banking Online should be used for day-to-day business needs until your upgrade takes place on November 12.

Log In Instructions

To access the preview on or after October 21, go to firsthorizon.com, log in using your existing username and password, then select TreasuryConnect.

It is important that each user have their own unique user ID and password. Sharing user IDs and passwords is a security risk since we can’t properly authenticate/identify users. If you are currently sharing a user ID and password, please have an administrator update user administration setting to create separate user ID and password for each user.

Preview Checklist

During the preview period, we recommend that you:

• Become familiar with the platform
• Validate all accounts
• Validate users, entitlements and limits
• Confirm dual approval settings and limits
• Validate templates
• Some templates are flagged and may require updates before use
• Test file uploads with your Migration Specialist
• Review recurring transfers
• Transfers will be migrated with an entered status and each template requires review and approval before payments are originated.
• Review recurring ACH and wires
• ACH and wires will migrate with an entered status and each template requires review and approval before a payment is originated.
• Ensure all users are able to log in and become familiar with the platform
• Set up alert notifications
• Ensure each user has a unique user ID and password

During the Preview

• Changes made to users, entitlements and templates in Business Banking Online should be made in the TreasuryConnect preview. Changes made only in Business Banking Online after October 18 are included in the upgrade.
• Changes made to Bill Pay in Business Banking Online must also be made in TreasuryConnect on or after November 12. Changes made only in Business Banking Online after October 18 will not be included in the upgrade.
• Do not create future-dated transfers in Business Banking Online. All transfers with an effective date after November 12 must have been created in TreasuryConnect on or after November 13.
• Do not setup new recurring or future dated ACH, wires, account transfers or Bill Pay payments in Business Banking Online. Recurring or future dated ACH, wires, transfers and Bill Pay payments must be created in TreasuryConnect on or after November 12. Recurring or future dated ACH, wires, transfers or Bill Pay payments added to Business Banking Online between October 18 and November 12 will not be processed. One-time ACH, wires, transfers and Bill Pay payments will be processed.
• Balance and transaction history will be retained. Download any audit, payment/transfer origination, Special Reports, Check/Reverse Positive Pay or ACH Positive Pay history you may need from Business Banking Online before November 8. Once you are live in TreasuryConnect, Business Banking Online will no longer be available.
• Transaction history will be loaded throughout the preview period, beginning with the most recent transactions
• Review the updated Terms and Conditions.