Get ready for the new Safekeeping CConnect
After careful consideration, we’ve decided to postpone the Safekeeping CConnect transition, originally scheduled for Monday, June 2. We’ll share the new timeline soon. Until then, you can continue to use Safekeeping Online for your financial needs. Thank you for your patience and understanding. We apologize for any inconvenience this may cause.
Frequently Asked Questions
When does the technology upgrade take place?
The safekeeping transition has been postponed. We will announce a new timeline as soon as we’re able.
Will the Client Services team change?
No, your Client Services team will remain the same.
Will my account number change?
No, all Safekeeping account numbers will remain the same.
Will I receive a new user ID and password?
As we get closer to the launch date, we’ll send you an email with your new user ID, then a second email will come with your temporary password.
Will my transactional fees change?
No, there will not be a change to transactional fees in relation to the technology upgrade.
Have questions? We’re here to help!
For assistance, reach out to our Client Services team at 901-523-4592, Monday through Friday, 7:30 a.m. – 4:00 p.m. CT.
First Horizon Bank. Member FDIC.
