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Steven S.  

Lake Charles - LA

Posted on 2024-12-10T16:38:24.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana was very patient with me She took her time to make sure I understood everything.

A

Amanda L. C.  

Lake Charles - LA

Posted on 2024-11-22T16:41:31.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

The process was easy, communication was good, and it was an overall smooth process.

L

Luke D. S.  

Lake Charles - LA

Posted on 2024-11-04T13:56:36.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

One word Alana. She was awesome never have I ever worked with a loan officer that provided this level of service she went above and beyond at every step

C

Carlos R. A.  

Lake Charles - LA

Posted on 2024-10-22T13:46:32.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

The entire process was explained detail by detail Alana has amazing customer service. She cares about her clients.

D

Dylan W.  

Lake Charles - LA

Posted on 2024-10-14T22:48:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Everything about the process went smooth. I didn’t have no issues on my end, Alana answered every question I had and kept me updated with emails and everything dealing with the house. The experience I had was amazing cause Alana made everything super easy and helpful.

A

Ashley J. L.  

Lake Charles - LA

Posted on 2024-10-01T18:59:47.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana Mears is wonderful to work with . She explained every detail clearly and answered any question I had with out any hesitation .I personally liked how involved she was from start to finish. I could not have asked for a better person to handle my home buying experience ! I’de give her 100 stars if I could !!

J

Jeffrey M. L.  

Lake Charles - LA

Posted on 2024-09-07T13:48:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana is super helpful and kept us informed throughout the process. AND we closed in just three weeks and two days from the date of application!

S

Samuel J. B.  

Lake Charles - LA

Posted on 2024-08-29T12:33:43.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

The ease it was to get a house loan

R

Richard T. Q.  

Lake Charles - LA

Posted on 2024-08-27T15:52:13.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Communication!! Always knew what was happening or what we needed to do next! Alana is a pleasure to work with!!

R

Richard M. J.  

Sulphur - LA

Posted on 2024-08-27T13:26:43.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

The attention to all details and just the ease of the process was fantastic. Alana made me feel so cared for and that anything I ask was taken care of asap. She was such a pleasure to work with!!

J

Joseph A. G.  

Lake Charles - LA

Posted on 2024-08-23T19:40:28.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana provides everything we need and then some

M

Maxcine F.  

Lake Charles - LA

Posted on 2024-08-09T14:12:29.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

The lender. The professionalism and friendliness she showed me throughout the process. She made me feel like we were in this together and my success was her success. Making sure I was apprised of everything that happened at all times, good bad and ugly but always with keeping me focused on the end game. I love my lender not only for what she does but even more so the kind of person she is. Beautiful soul!

J

Jonathan K.  

Lake Charles - LA

Posted on 2024-08-09T01:10:31.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

My experience buying my first home was fantastic. Mrs. Alana Mears is absolutely amazing. I felt like she truly cared about my situation. She was so easy to talk to and she had in depth answers to all my questions. I believe she had my best interests in mind, and that’s not easy to say about most institutions. Of course picking my home and facing the reality of becoming a first time home owner was a great feeling for me and my family, but Mrs. Alana was the delightful icing on the cake! I pray for her continued success. Obviously spending most of my money on closing costs wasn’t my favorite but if the question is “what made it great” I’d have to say Mrs. Alana made my experience great!! She represents her company in the most professional and genuine way possible.

K

Kendall M. P.  

Vinton - LA

Posted on 2024-08-04T13:31:40.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Consist and clear communication, questions answer even after hours, documents reviewed with me for clear understanding. Whole process was pleasant and I was put at ease when making my final decision.

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Carl J. L.  

Lake Charles - LA

Posted on 2024-07-25T21:00:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana was great to work with. She is super friendly and kept us informed throughout the process. She explained everything so well and gladly answered any questions we had.

J

Jonathan S. T.  

Lake Charles - LA

Posted on 2024-07-08T17:12:32.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Mrs. Alana was very knowledgeable about our best options and advised us every step of the way with such positivity. We are very pleased with our experience.

A

Andrew B.  

Austin - AR

Posted on 2024-07-08T12:47:49.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

There’s simply no one better in the loan business. She has helped us purchase 3 homes and has been exemplary in professionalism and communication every time. We will not use another loan officer

R

Robert B.  

Hackberry - LA

Posted on 2024-06-24T14:02:51.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana made the process easy for us.

A

Allison R. D.  

Lake Charles - LA

Posted on 2024-06-03T16:52:18.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana Mears is the best person ever!! She made this whole experience so much fun and easy. I would recommend her over and over! Thank you so much for everything you did for us.

R

Raymond L. M.  

Lake Charles - LA

Posted on 2024-06-03T13:13:37.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana Mears is the absolute best in the business! She knows her products and especially how to navigate the space to fit the needs of her clients. It is a pleasure to work with Alana!!!

K

Kerry D. B.  

Lake Charles - LA

Posted on 2024-05-23T14:32:17.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Great overall experience.

M

Melissa D. B. S.  

Santa Fe - NM

Posted on 2024-05-20T12:53:15.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana was instrumental in our process of buying our first home. She was authentic, caring and highly organized. We are incredibly impressed by her. Not only is she highly competent but she makes the daunting process seem easy. I would highly recommend her and will be referring her to all of my friends and family.

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Linda L. G.  

Westlake - LA

Posted on 2024-04-25T21:29:58.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana made it very easy for us and thank you so much Alana for helping us through this.

D

Daniel K. C.  

Sulphur - LA

Posted on 2024-04-02T11:52:22.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana is a delight to work with. She goes above and beyond to make sure everything is taken care of.

L

Lexie J. R.  

Sulphur - LA

Posted on 2024-03-20T00:27:50.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana went above and beyond for me to get the home of my dreams! This home was very sentimental to family, and I really wanted it to be mine. If it wasn't for Alana and all of her hard work, it wouldn't have been possible. I would highly recommend her and look forward to having her for the next 30 years. If I ever decide to buy another home, I know exactly who to call. 10/10 in every single category and if I could give her a 20/10, I would!

J

Jeffery N.  

Sulphur - LA

Posted on 2024-03-13T18:11:06.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

The process was extremely simple, part of which may have been already having a couple of products through First Horizon. Regardless, everything went smoothly and I am very pleased with the loan and the service I received.

P

Penny I.  

Lake Charles - LA

Posted on 2024-03-12T15:10:12.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana was very professional and easy to work with

C

Cornelius P. L.  

Iowa - LA

Posted on 2024-03-07T13:24:20.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana did a great job through the whole process. Thank you very much. We're very satisfied.

T

Tammy G. L.  

Iowa - LA

Posted on 2024-03-04T16:50:52.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana was amazing at keeping us informed and helping us through the process. We are very thankful for all of her help.

G

Gage M. B.  

Broussard - LA

Posted on 2024-02-21T19:16:56.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana made the loan process very easy from start to finish.

D

Donovan L. F.  

Ragley - LA

Posted on 2024-02-21T13:41:29.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Mrs alana made everything very easy and simple and walked me thru everything I needed to do

A

Augusta A. D.  

Zwolle - LA

Posted on 2024-02-17T17:44:55.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

I've conducted business with Mrs. Mears for several years. She has always demonstrated the highest level of professional conduct and a broad knowledge of financial world coupled with a warm personality. That's why I approached her with my concerns. But she still won't call me John!

C

Carissa N. K.  

Sulphur - LA

Posted on 2024-02-13T16:38:15.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Great experience! She acted like she really cared about saving me money.

T

Taylor E. R.  

Iowa - LA

Posted on 2024-02-13T15:29:44.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana made the process worth all of the trouble. She was absolutely amazing and so helpful she answered every question we had and found every solution to any problem. We are so greatful we got to work with her to buy our home!!

W

William T. R.  

Iowa - LA

Posted on 2024-02-13T15:28:38.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Mrs. Mears helped out tremendously and helped my family in securing and closing on the house of our choice

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Lisa C. S.  

Lake Charles - LA

Posted on 2024-01-04T01:49:42.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

In one simple word: Alana

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Corleigh C. D.  

Ragley - LA

Posted on 2023-12-20T14:08:04.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Mrs. Alana was amazing through this house buying process! This is our first home so we had a million questions daily and she was so patient with us and explained every little detail!! Thank you so so much!

D

Dwight T.  

Lake Charles - LA

Posted on 2023-12-05T15:58:45.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

It was quick and Alana's communication was great. Overall a fantastic experience.

H

Hannah L.  

Iowa - Louisiana

Posted on 2023-11-17T14:29:24.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

Alana made everything so easy. She was so helpful throughout the whole process.

M

Michael P. L.  

Iowa - LA

Posted on 2023-11-14T12:56:40.000Z

5.0 ★ ★ ★ ★ ★

for

Alana Mears

They made it super easy even though I had covid. They took all the health precautions and it was just a great experience!