S

Sergio O.  

Collierville - TN

Posted on 2024-09-24T22:12:31.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Very good experience.

E

Elsa G. R.  

Collierville - TN

Posted on 2024-09-23T20:21:57.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

The great help you gave me because every thing was so easy

K

Keith A. V.  

Collierville - TN

Posted on 2024-09-20T13:36:25.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Charles is the Best!!

J

Jessica B.  

Arlington - TN

Posted on 2024-07-11T14:01:48.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

As a first time homebuyer I was very overwhelmed and didn’t know where to start. Charles and Patricia made this process extremely easy. I knew exactly what was needed throughout the whole transaction. Charles was very responsive when I had any questions.

J

James S. P.  

Memphis - TN

Posted on 2024-04-09T14:45:14.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Charles Ricketts and Patricia Villalon made the entire mortgage process as painless as possible. They were proactive and incredibly responsive throughout. Charles is an exceptional communicator who thoroughly explains every detail. He patiently walked me through various options, scenarios, and financial implications, ensuring I understood everything. It felt like a doctor with a great bedside manner—someone who doesn't talk over your head or rush you, but instead takes time to ensure you're fully informed and comfortable with every decision. At no point did I feel rushed or inadequate in making decisions. Their professionalism and support was reassuring and made me feel confident every step of the way. The portal with automated emails is a good resource, allowing centralization of documents.

D

David L. J.  

Brighton - TN

Posted on 2024-03-11T19:14:12.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

friendly and timely service.

C

Christian T. C.  

Hernando - MS

Posted on 2024-03-09T05:18:41.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

What made the loan process great was Charles. I cannot thank him enough. I owe so much to him for advice over the years to advice throughout the process. I cannot recommend anyone more knowledgeable or caring enough in this industry to take care of someone. He truly wants to make sure you get a great experience and are taken care of. Charles deserves the world.

K

Keith A. V.  

Collierville - TN

Posted on 2024-01-04T03:52:31.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Charles is a true professional, I am thankful for him!

A

Angela C. V.  

Collierville - TN

Posted on 2023-12-29T12:47:51.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Charles is efficient, responsive, and knowledgeable. He is very good at what he does.

J

Jolie L.  

Eads - TN

Posted on 2023-11-07T03:51:59.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Your team members were great to work with.

A

Andrew H. B.  

Eads - TN

Posted on 2023-11-03T17:00:13.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

We had ups and downs through the process but the entire team at First Horizon jumped in to assist.

M

Mikayla H.  

Southaven - MS

Posted on 2023-11-01T15:58:07.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Charles helped me as a new home buyer to understand and get the best loan for my situation. Really appreciate his time and expertise.

M

Mary C.  

Memphis - TN

Posted on 2023-10-18T10:22:01.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Mr Ricket kept my best interest at all times quite amazing !!! He made my experience a great and smooth experience!!!!

K

Kristyn L. A.  

Memphis - TN

Posted on 2023-08-23T14:51:17.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

I'm an FHN employee & Charles was very easy to get in touch with & made the process easy

J

Joshua H. G.  

Memphis - TN

Posted on 2023-07-04T04:27:23.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Being informed from start to finish.

G

Gregg E. W.  

Memphis - TN

Posted on 2023-05-06T12:39:37.000Z

4.0 ★ ★ ★ ★

for

Charles Ricketts

Promptness of service

R

Rebecca L. A.  

Memphis - TN

Posted on 2023-04-15T11:58:48.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

As a first time home buyer, having Charles available to answer all my questions was incredible. Very knowledgeable and willing to make sure we had everything we needed and help us through the process!

D

Darlene L.  

Memphis - TN

Posted on 2022-11-16T12:02:49.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Team was very easy to work with and very responsive. Charles answered all my questions and Patricia shepherded me through the underwriting process.

J

Joshua S. P.  

Cordova - TN

Posted on 2022-07-18T22:49:46.000Z

5.0 ★ ★ ★ ★ ★

for

Charles Ricketts

Charles always took time to stop and discuss alternative options and was very knowledgeable.