R

Rami G.  

Durham - NC

Posted on 2024-09-11T12:31:35.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena’s great communication, availability, and performance to deliver a great experience.

K

Kelli K. S.  

Cary - NC

Posted on 2024-08-27T23:56:55.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena May was "over the top" in expediting the process from the beginning to the end. She is amazing and highly recommended!

A

Andrew E. S.  

Cary - NC

Posted on 2024-08-27T13:09:13.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena was GREAT!

C

Catherine A.  

Raleigh - NC

Posted on 2024-08-18T13:03:04.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Appreciated all the help Gena gave in the months leading up to closing - crunching numbers and helping me understand what I could afford so that when I found the right house I was able to go for it.

E

Evan T. B.  

Richlands - NC

Posted on 2024-08-06T04:07:27.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena communicated well and was pleasant to work with for the mortgage.

J

John T. F.  

Apex - NC

Posted on 2024-08-01T16:04:23.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Personalized and timely requests for information and ease of submittal.

K

Kimberly F. B.  

Richlands - NC

Posted on 2024-08-01T12:15:34.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

My husband has worked with Gena in the past and loved how fast and efficient she was! We decided to call her for our new home and she did not disappoint!! Thank you Gena for making it a smooth experience.

K

Kelly R.  

Asheville - NC

Posted on 2024-07-31T22:32:06.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

I felt like Gena was with me every step of the way. It had been a long time since I last bought property, many things have changed! Gena was always available to keep me informed and in the right path.

M

Melvin A. Y. J.  

Greensboro - NC

Posted on 2024-07-25T14:30:31.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Went above and beyond trying to make it happen for me. I even told 2 other companies trying to steal the loan to their company that I would not change because all of the footwork already invested that I wouldn't let them profit on work someone else put in. Thank You

B

Brandon A. B.  

Clayton - NC

Posted on 2024-07-23T00:51:00.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is an absolute pleasure to work with and she was able to give us all the information we needed to process everything and be happy with our new home

T

Thomas B. A.  

Semora - NC

Posted on 2024-07-22T12:59:38.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena went above and beyond to work through the entire process.

D

Dan L. S.  

Pittsboro - NC

Posted on 2024-07-01T14:11:55.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena was awesome!!!! You got low marks due to your online portal which was "stuck" on the first step until the day before closing. This is not helpful and quite worrisome to a customer who sees there is no progress being made. Gena was very reassuring, but your portal is TERRIBLE and you would be better off not showing the progress at all. She was constantly reassuring me so I could tell my wife everything was moving along even though your system didn't reflect that any progress was being made. Your online system not only created more angst and worry, it also created more work for Gena. To be clear, GENA WAS AWESOME. Your software is what sucks!

J

James E. B.  

Asheboro - NC

Posted on 2024-06-03T17:22:20.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

The process went well, I was kept informed during the process, and document collection went smoothly.

K

Kishanne S.  

Thomasville - NC

Posted on 2024-05-31T03:53:45.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena may is very professional in her field of work she is patient and very knowledgeable

K

Kelley A. T.  

Raleigh - NC

Posted on 2024-05-05T22:26:42.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Excellent communication and expertise

K

Keith H.  

Dawsonville - GA

Posted on 2024-04-15T12:51:01.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena was absolutely the very BEST. She helped us find the best load for our circumstances. She always made herself available for questions even on weekends and at night. I recommend Gena for anyone looking for a mortgage !!

J

Jaime C. W.  

Burlington - NC

Posted on 2024-04-11T12:08:45.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

We could have asked for a better company or a better agent than Gena May! She made everything so so easy for us. This was the first time buying a house for me and my husband, and we were clueless! Gena May went above and beyond for us! We are so grateful!!!

H

Heng-Ying I. C.  

Arlington - VA

Posted on 2024-03-18T12:39:15.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Very experienced and easy to work with.

M

Melody B.  

Sandy Ridge - NC

Posted on 2024-03-17T12:30:59.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena May made this process flow so easily. She was always available, responded quickly and very helpful through this process. Very pleasant experience.

P

Peggy T. L.  

Burlington - NC

Posted on 2024-03-08T10:54:43.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena made it great. Whenever we had any problem with online issues, Gena was available and extremely helpful. We have remarked to friends that Gena May was our advocate throughout the process of buying our home. If someone else dropped the ball, Gena picked it up.

B

Barry L. L.  

Burlington - NC

Posted on 2024-03-04T13:45:26.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gina May was always cheerfully available to help.

M

Michael J. H. J.  

Rocky Point - NC

Posted on 2024-02-27T22:04:56.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is great to work with. Seems to be an easier process with every property I purchase. Thank you

A

Aubrey P. J.  

Elm City - NC

Posted on 2024-02-26T15:22:02.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

I knew that Gena would be great to work with and this time was no exception. I would use Gena over and over again. She is exceptional and an asset.

A

Al A.  

Durham - NC

Posted on 2024-02-21T21:59:38.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Thank you!

D

David C. F.  

Sophia - NC

Posted on 2023-11-18T10:52:42.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena May was amazing to work with and made the process very easy.

A

Anita S.  

Valdese - NC

Posted on 2023-10-15T20:58:02.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is great to work with

A

Andrea C.  

Hollister - NC

Posted on 2023-10-14T13:02:05.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena was wonderful and helpful. She explained everything very well.

P

Pascal L. A.  

Knightdale - NC

Posted on 2023-10-07T09:47:05.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gina Mays vast experience and knowledge in the whole process made navigating every step of the way effortless. Also her patience in answering and explaining questions that she obviously answered many times before without making us feel belittled was a blessing beyond comparison for us. And of course her gracious, courteous, kind and pleasant demeanor was the icing on the cake!

D

Darryl L. B.  

Henderson - NC

Posted on 2023-10-05T10:15:27.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is a very knowledgeable Loan Officer and was able to answer my many questions during the loan process. She is also a fantastic communicator and made sure I had the information I needed well in advance. I would highly recommend Gena May for your all of mortgage needs if you are a “need to know why” person like me. She likes Flamingo’s!! Darryl B

D

David P. M. J.  

Axton - VA

Posted on 2023-09-10T01:37:04.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Great great

F

Frank J. D.  

Bear Creek - NC

Posted on 2023-09-01T11:31:53.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena May!!!!

M

Marvin E. E. J.  

Belleville - WV

Posted on 2023-08-15T11:03:41.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is awesome. She was there every step of the way for us and making sure everything went smooth. We will recommed first horizon bank and especially Gena May to anyone for buying a home.

M

Meghan P. H.  

Benson - NC

Posted on 2023-08-04T10:15:33.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is by far what made this entire process happen in the time frame that it did! She is absolutely amazing and that’s why I have used her for over 16 years with any of my loan needs. I will follow her anywhere she goes! Fantastic Lady!!

J

Jason L. W.  

Millers Creek - NC

Posted on 2023-07-15T13:35:57.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

After working with multiple people before Gena it was getting exhausting. Once I was introduced to Gena over the phone, the process became much easier. She was fantastic and easy to talk to. I couldn’t have asked for a better person to work with. Gena is the best

D

Deloris D. S. F.  

Martinsville - VA

Posted on 2023-07-04T13:49:22.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Very nice people to work with. Stayed in touch. Easy access to documents.

J

Joseph N. M. J.  

Raleigh - NC

Posted on 2023-06-27T20:56:34.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena is very responsive, helpful, organized, and knowledgeable. It is a pleasure to work with her!

M

Margaret L. M.  

Raleigh - NC

Posted on 2023-06-26T12:33:26.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Gena May is thorough, professional and timely. We couldn't make this happen without her help and guidance

A

Anita J. R.  

Ridgeway - VA

Posted on 2023-05-18T02:50:14.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

Having a wonderful loan officer who was so patient and answered all my questions with what seemed like a smile over the phone

P

Patricia A. T.  

Raleigh - NC

Posted on 2023-05-10T13:34:47.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

The Team involved in my whole refinancing journey did an AWESOME job!!! They demonstrated their dedication and tenacity to ensure that my refinance had the best outcome for me. Gena May and Kenneth Mickle did an outstanding job, and I am so grateful and appreciative of all their hard work.

E

Edward J. S. I.  

Garner - NC

Posted on 2023-04-24T05:36:23.000Z

5.0 ★ ★ ★ ★ ★

for

Gena May

It's hard to pinpoint anyone specific however it was all a wonderful overall experience especially that cake that Gina Mae brought me at closing it was delicious