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Cecilia L. Y.  

Memphis - TN

Posted on 2024-11-13T05:16:19.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

It was a pleasure to have Kelvin as my loan officer, he was very informative throughout the entire process. His expertise, communication, and genuine care for my file made my first time home buying experience more easy.

T

Tiffany N. B.  

Memphis - TN

Posted on 2024-11-12T13:14:09.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Everything went as scheduled and Kelvin was very knowledgeable and communicative.

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Landon B.  

Memphis - TN

Posted on 2024-11-11T14:25:03.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin was always readily available and willing to answer any questions I had.

B

Bernadine D.  

Memphis - TN

Posted on 2024-08-14T13:08:35.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr Martin working with me.

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Ericka L. A.  

Memphis - TN

Posted on 2024-08-12T15:11:20.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Everything overall

S

Sydnee T.  

Memphis - TN

Posted on 2024-08-05T14:45:41.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

I had a great experience with Mr. Kelvin! He was always accessible and knowledgeable about any questions or concerns I brought to him. This was a seamless experience and I would highly recommend the his services!

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Shawnic J.  

Southaven - MS

Posted on 2024-07-22T13:18:02.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin provided great customer service and was very informative.

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Melissa A. R.  

Memphis - TN

Posted on 2024-07-15T15:33:37.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

He was great!

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Ebony S.  

Cordova - TN

Posted on 2024-07-12T18:33:10.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin was very approachable and easy to contact. He was very knowledgeable of the process and answered any questions that I had.

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Latonya T. A.  

Memphis - TN

Posted on 2024-05-10T16:26:09.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

The experience was great due to all parties involved providing detailed information and feedback. All parties all kept me informed of the process and next steps.

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Jeffrey C. P.  

Memphis - TN

Posted on 2024-05-08T09:02:53.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin went above and beyond to ensure this was a great experience.

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Courtney N. N.  

Memphis - TN

Posted on 2024-04-22T20:53:33.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin was great at giving me alternative options. I feel like he could have easily given me a quick no a couple of times (as I have received in the past), however he tried his hardest to help me through some factors that could make or break the house buying process. I really appreciate his dedication as well as the knowledge he brought to the table. Experience was a 8/10… and mainly because of my own anxiety and not as a result of him.

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Christine M. B.  

Horn Lake - MS

Posted on 2024-04-03T01:56:34.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr. Martin was always helpful, always available, and always willing and able to answer any questions or concerns that I had. Thank you Mr. Martin.

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Cartavius R. B.  

Memphis - TN

Posted on 2024-03-18T17:51:23.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

It was overall a wonderful experience. Kelvin walked me through the process from beginning to end and I’m grateful!

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George A. P.  

Memphis - TN

Posted on 2023-12-15T03:26:14.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

The overall experience you have and I learned a lot from our experience during this process thank you very much

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Tarika W.  

Memphis - TN

Posted on 2023-10-14T12:40:32.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

The mission is accomplished!!

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Carlos R. W.  

Memphis - TN

Posted on 2023-10-07T09:43:35.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

👍👍👍👍👍👍

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Thomas E. B.  

Mason - TN

Posted on 2023-08-29T15:48:34.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr Martin kept us informed of the process very teachable in the process Hands-On very excellent thank you Mr Mark for everything that you did to help us get a home

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Stephanie W.  

Southaven - MS

Posted on 2023-08-18T18:41:11.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin was very patient with me. He answered any questions and was prompted on responses.

J

Jay A. S.  

Memphis - TN

Posted on 2023-08-15T14:24:07.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin was an absolute professional. He was very responsive and took great care to answer my questions. I will definitely recommend him to anyone I know who is looking for a mortgage lender.

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Chester L. Y.  

Memphis - TN

Posted on 2023-07-04T11:48:16.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Under writers create too much unnecessary stress. Need to consider client more. Don’t flaunt or abuse the power they possess.

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Margaret A. C.  

Memphis - TN

Posted on 2023-06-13T14:41:38.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

The person himself it took the patient with me made sure I understood each step and a God sent person to me he gets a A plus

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Benjamin W.  

Memphis - TN

Posted on 2023-02-27T16:42:22.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

First Horizon Grant Program

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Dale E. P.  

Memphis - TN

Posted on 2023-01-24T06:17:46.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr. Kelvin Martin is a great Loan Officer .

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BRONA P.  

Memphis - TN

Posted on 2022-11-16T13:10:42.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr. Martin did an excellent job of explaining options, guiding me through the process, and keeping me informed in a timely manner. He was exceptional.

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Melissa O. H.  

Memphis - TN

Posted on 2022-10-30T02:45:47.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

It requires so much of the customer. It can sometimes be very stressful when you don’t understand.

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Jerry C. M.  

Memphis - TN

Posted on 2022-10-24T16:42:41.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin Martin was very helpful and informative he took the time to explain what was going on and what I needed to get what through the process looking forward to working with him in the future

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Emma F. M.  

Memphis - TN

Posted on 2022-10-13T01:57:50.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr Martin was so professional from beginning all the way to the end thank you again Kevin Martin

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Jamie A. T.  

Memphis - TN

Posted on 2022-09-23T13:10:32.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

mr. martin was incredibly helpful. he went above and beyond to make sure i was taken care of. the closing attorney he suggested (laura gates from quality title) was also amazing. i’m very grateful for everything.

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Clara M. J.  

Memphis - TN

Posted on 2022-09-21T17:11:30.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr.kelvin was very professional.

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Michelle B. B.  

Bartlett - TN

Posted on 2022-09-06T16:19:55.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr. Martin was very helpful throughout the entire process. I appreciate his clarity and guidance on what I needed to do and information needed.

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Trenika L. K.  

Memphis - TN

Posted on 2022-08-16T09:45:03.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Kelvin was very helpful and understanding when it came down to me being a first time home buyer. It made it very simple to understand the process and to help me with any issues I had. I would recommend him to anyone looking to buy a home.

J

James O. S.  

Memphis - TN

Posted on 2022-08-08T14:50:27.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

More precise pay off amount and closing date with creditors to avoid extra interest payments to creditors.

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Stephanie C. B.  

Memphis - TN

Posted on 2022-08-02T19:22:52.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

What made my service great was the expert help and communication from Kelvin Martin, and the team who prepared and delivered my file to underwriting. Questions from underwriting were answered by me, and when I was vague, I was contacted, so that I could have a chance to explain my answers in a more detailed fashion. I apprieciate the great work these people provided. It made me feel that my file was of paramount importance. Stephanie Bradley

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Barry C. W.  

Arlington - TN

Posted on 2022-07-30T11:40:36.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Mr. Martin provided information and guidance that made the process much easier and smoother.

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Erin S.  

Germantown - TN

Posted on 2022-07-28T17:40:06.000Z

4.0 ★ ★ ★ ★

for

Kelvin Martin

There were obvious issues with internal communication of the team during the process. Critical items such as ordering the appraisal and delivery of documents to underwriting were painfully slow. The team was scrambling until just hours before closing to finish the process. Overall it was extremely stressful, and I doubt I will use First Horizon for a mortgage again.

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Corey N.  

Memphis - TN

Posted on 2022-07-28T13:47:19.000Z

4.0 ★ ★ ★ ★

for

Kelvin Martin

Durring the summer montjs supposedly, key players vacation causing ripple effects and lack in communication.

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Laura M. W.  

Arlington - TN

Posted on 2022-07-22T18:50:13.000Z

5.0 ★ ★ ★ ★ ★

for

Kelvin Martin

Everything ran very smoothly and relatively quickly. Thank you.