A

Alexandria B.  

Lakewood Ranch - FL

Posted on 2024-12-03T00:40:13.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

I had an outstanding experience working with Laura Joines to secure a mortgage for my new home. From the very beginning, Laura was incredibly thorough and took the time to explain all my options, including different loan types and rates. I never felt rushed or confused, which made the entire process feel much less intimidating. One example of her excellent service was when she went above and beyond to help me understand the fine print of the loan agreement, ensuring I was fully informed before making any decisions. She was also extremely responsive—whenever I had a question, I received a detailed response within hours, whether it was via text, phone, or email. She made the entire home-buying process seamless and stress-free, which I truly appreciated. Her professionalism, transparency, and commitment to finding the best solution for me made all the difference.

V

Vedanta D.  

Brookhaven - GA

Posted on 2024-11-07T04:37:21.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura and her team are truly remarkable! Professional, kind, ever-available to answer questions and patiently guide us through this process. It is always a pleasure doing business with Laur!

K

Kevin B.  

Canton - GA

Posted on 2024-10-27T15:54:10.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Everyone was friendly and communicated timely

R

Russell S. A.  

Johns Island - SC

Posted on 2024-10-24T12:30:44.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Such an easy personalized experience with support at every step.

R

Roger D.  

Posted on 2024-10-21T13:20:06.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura Joines was absolutely invaluable in securing our home loan and guiding us through a complex journey. We had the added challenge of selling our previous home before financing a new one while managing the logistics of a cross-country move, and Laura’s expertise made all the difference. She was not only incredibly knowledgeable about every aspect of the process but also went above and beyond in her communication, ensuring we were always informed and comfortable at every stage. Whether it was answering late-night questions or coordinating with multiple parties, Laura’s dedication, responsiveness, and attention to detail were exceptional. Thanks to her hard work, we were able to navigate the process smoothly and secure the perfect home. We cannot recommend Laura and First Horizon Mortgage enough! If you're looking for someone who will truly have your back and make a stressful process manageable, Laura is the one to call.

R

Roger D.  

Canton - GA

Posted on 2024-10-18T12:44:41.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura was amazing to work with. She was friendly and was patient with us as we were moving across the country, trying to find a property, and all the normal home purchasing stress.

K

Kwaku O.  

Sandy Springs - GA

Posted on 2024-10-15T07:41:39.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura went above and beyond to help us close on our new home. Our experience with her was exemplary and I'd recommend her to all of my friends, family, and colleagues.

C

Christie S.  

Brookhaven - GA

Posted on 2024-09-12T12:04:52.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Very responsive and helpful individuals

N

Nestor R.  

Posted on 2024-09-11T12:13:49.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura's knowledge of loan options and how to structure a package most beneficial to my needs was excellent! She understood my goals and helped me accomplish them.

N

Nestor R.  

Sandy Springs - GA

Posted on 2024-09-11T12:13:17.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura's knowledge of loan options and how to structure a package most beneficial to my needs was excellent! She understood my goals and helped me accomplish them.

M

Millard A. D.  

Atlanta - GA

Posted on 2024-09-06T00:35:15.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

a great experience -- I was kept up to date on everything and there were no surprises!

G

Gregg R. C.  

Dunwoody - GA

Posted on 2024-08-23T12:06:46.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Well communicated;

E

Eric K.  

Parkland - FL

Posted on 2024-08-22T13:45:02.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

No hiccups from the first horizon team.

V

Victoria F.  

Posted on 2024-07-30T13:00:01.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Had a great experience. It’s always overwhelming going through the loan process, but Laura and her team were helpful and always available for questions we had.

V

Victoria F.  

Smyrna - GA

Posted on 2024-07-30T12:58:39.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

The very complex process was broken down so we could understand it and Laura and her team were helpful and always available to answer questions.

T

Timothy  

Posted on 2024-07-15T14:07:10.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Excellent communication from Laura and her team. Often went out of their way, answering emails after hours and on weekends. The whole process was very straightforward and streamlined including the online documentation process. So happy with our experience and will highly recommend Laura and First Horizon to all of our friends and family!

T

Timothy P. K.  

Marietta - GA

Posted on 2024-07-15T14:06:50.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Excellent communication from Laura and her team. Often went out of their way, answering emails after hours and on weekends. The whole process was very straightforward and streamlined including the online documentation process. So happy with our experience and will highly recommend Laura and First Horizon to all of our friends and family!

J

Jill L. V.  

Durham - NC

Posted on 2024-06-29T23:06:45.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura and her team we super responsive and helpful throughout the process!

P

Patrick D. B. L.  

Chapel Hill - NC

Posted on 2024-06-28T21:42:35.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura was wonderful. She was very responsive and answered all of our questions in detail.

C

Charles M.  

Posted on 2024-06-28T17:00:19.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

C

Charles M.  

Durham - NC

Posted on 2024-06-28T17:00:05.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura was very easy to work with, very professional and humble.

D

Dominic S. S.  

Mableton - GA

Posted on 2024-06-10T19:12:57.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

The customer service and attention received from Laura Joines and staff.

K

Kirsten A. B.  

Sandy Springs - GA

Posted on 2024-06-10T16:01:08.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura and her team were awesome to work with! They communicated quickly and efficiently. The entire process was a breeze!

M

Maria E. J.  

Pine Lake - GA

Posted on 2024-06-07T17:59:18.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Tammi and Laura always responded quickly to any questions we had. They gave us options to consider in choosing our mortgage. They helped get us the lowest possible rate. They were pleasant and professions to interact with. I can only say great things about this team!! I'm so happy with my new house!!!

I

Iram R.  

Spring - TX

Posted on 2024-05-23T15:43:37.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Always well prepared and on top of everything. She has great team to work with. Very happy with experience

M

Muhammad R.  

Spring - TX

Posted on 2024-05-23T12:37:53.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura and her team are very pro-active and customer focussed. They find every possible way to help their customer and make overall experience stress free.

T

Taylor J.  

Marietta - GA

Posted on 2024-05-21T13:05:56.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura easy to communicate with and responds to emails/questions in a timely manner. She was very on top of everything we had to do for the loan process. This is my second time working with her on a home loan and I will continue to work with her if I need to in the future.

K

Kathleen M. M.  

Atlanta - GA

Posted on 2024-05-15T18:09:28.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Incredibly efficient, made everything easy!

A

Andrea C. T.  

Decatur - GA

Posted on 2024-05-09T12:08:30.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

The team was great to make us feel assured that every required piece was received and every question we had was addressed.

S

Savannah H.  

Greenville - SC

Posted on 2024-05-07T13:18:54.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Very good communication and online process was seamless

A

Aline C.  

Atlanta - GA

Posted on 2024-05-07T11:05:23.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Quick replies, addressed my concerns, overall good service.

B

Ben W. H.  

Brookhaven - GA

Posted on 2024-05-02T17:27:50.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Fantastic experience beginning to end!

W

Wycliffe E. G.  

Greensboro - GA

Posted on 2024-04-26T14:18:48.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura made the process simple and easy. Well done! Would highly recommend.

J

Jonathan S. K.  

Dunwoody - GA

Posted on 2024-04-22T12:27:07.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

It was great!

M

Mariano M. S.  

Alpharetta - GA

Posted on 2024-04-01T12:46:02.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

It was easy, friendly and very professional.

W

Wytch R. R.  

Homewood - AL

Posted on 2024-03-18T12:58:47.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Good physician product, ease of use

N

Natalie V. S.  

Milton - GA

Posted on 2024-02-23T03:25:17.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Laura Joines was so wonderful to work with during our mortgage and closing process. I will highly recommend her to others. She was always available and very helpful.

M

Maria C. C.  

Tucker - GA

Posted on 2024-02-20T08:46:42.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Ms. JOINES and her team were excellent communicators. Took the time to kindly walk us through the purchase of our first home. Truly went above and beyond. Because of them we were able to put in an offer in expedited manner and get the home of our dreams during the holidays.

E

Ernesto J. B.  

Tucker - GA

Posted on 2024-01-29T14:58:53.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

Thank you so much for making our first home purchase extremely easy. This was surreal for us and how everything went so smoothly. We are so grateful for your assistance and looking forward to working with you again in the near future. Maybe a getaway house somewhere.

A

Anthony R.  

Raleigh - NC

Posted on 2023-12-24T11:15:22.000Z

5.0 ★ ★ ★ ★ ★

for

Laura Joines

The process was streamlined and easy to understand. Also the ability to communicate via the phone whenever needed.