Knowledge Hub
Get more familiar with First Horizon by exploring your info below

 

For Consumer Customers

 

Welcome information
Welcome letter download
PDF
 
First Horizon fact sheet download
PDF
 
Privacy policy download
PDF
 


Welcome kits
Welcome booklet - Consumer download
PDF
 
Info on account and routing numbers download
PDF
 
Bank depositor agreement download
PDF
 
Consumer fee schedule download
PDF
 




Online & Mobile Banking Info
User Guide download
PDF
 


For Small Business Customers

 

Welcome information
Welcome letter download
PDF
 
First Horizon fact sheet download
PDF
 
Privacy policy download
PDF
 


Welcome kits
Welcome booklet - Small Business download
PDF
 
Info on account and routing numbers download
PDF
 
Bank depositor agreement download
PDF
 




Online & Mobile Banking Info
User Guide download
PDF
 


For Business Customers

 

Welcome information
Welcome letter download
PDF
 
First Horizon fact sheet download
PDF
 
Privacy policy download
PDF
 


Welcome kits
Welcome booklet - Business download
PDF
 
Info on account and routing numbers download
PDF
 
Bank depositor agreement download
PDF
 




Online & Mobile Banking Info
Business Banking Online (BBOL)
BBOL Quick Reference Overview play icon
Video
Alerts and Secure Messages play icon
Video
Dual Approval and Verification Method play icon
Video
How to Access Images and Statements play icon
Video
How to Login, Use Security Tokens and Reset Your Password play icon
Video
How to Manage Users and Entitlements play icon
Video
How to Request a Stop Payment play icon
Video
How to Use Bill Payment play icon
Video
Setting Up Internal Transfers play icon
Video
User Guide download
PDF
User Guide - BBOL Quick Reference download
PDF
User Guide - BBOL Security Features download
PDF
User Guide - BBOL Soft Token iPhone download
PDF
User Guide - BBOL Soft Token Android download
PDF
User Guide - Image Viewer for Checking and Lockbox download
PDF
User Guide - Verification Method download
PDF
Quickbooks for Mac Conversion Instructions - Direct Connect download
PDF
Quickbooks for Windows Conversion Instructions - Direct Connect download
PDF
Business Mobile Banking
Product Sheet download
PDF


Treasury Management

 

Treasury Management training resources
View Treasury Management training resources


Treasury Management training opportunities
Read more about Treasury Management training opportunities




Affected Branches & ATMs

View a list of SunTrust branches and ATMs that will become part of the First Horizon family.
Learn more

Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.
First Horizon Bank.