Community Development Spotlight
Hands-on support that strengthens communities.

First Horizon Bank is proud to support important organizations that offer both educational and enrichment opportunities for the communities we serve. Below is a recent example of one of our corporate initiatives, in which we were privileged to support.


Operation HOPE


Our Education & Empowerment Program, in partnership with global non-profit, Operation HOPE, provides financial education to youth, adults and small businesses. This program was developed to improve the financial health in communities throughout our footprint.

Addressing a need

Since implementation, we have seen the following results:

  • We trained 95 employees to teach the youth Banking On Our Future curriculum and impacted 214 students across Memphis, Nashville and Knoxville. Students indicated a 14.2% improvement in their financial education from pre and post assessments.
  • Our HOPE Inside financial coaches located in 13 financial centers and Bank sponsored locations provided free Credit & Money Management Workshops and one-on-one credit counseling to 4,346 individuals.  With a focus on improving credit scores to at least 700 coaches have seen a lift of 22 points overall.
  • We introduced the Small Business Education Program, a 12-week cohort curriculum and business mentorship program, taught by select HOPE Inside financial coaches.

Plans to strengthen the program are already underway as we increase our HOPE Inside commitment with 17 additional locations by the end of 2019.

Support for the program

The Education & Empowerment Program aims to not only teach financial education to our communities, but empower them by offering a suite of products and services for underserved and underbanked individuals and small businesses.

For additional information on the Education & Empowerment Program contact Melissa Duong at

For information on our HOPE Inside locations contact Corporate Communications at

Dates of upcoming Credit & Money Management workshops can be found at

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