C

Christopher P. M.  

Germantown - TN

Posted on 2024-12-09T17:28:34.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

2nd time working with Paul.

D

Daniel N. H. V.  

Memphis - TN

Posted on 2024-11-21T13:44:51.000Z

4.0 ★ ★ ★ ★

for

Paul Reuer

Paul overall did a fantastic job. There was one communication which I thought was handled poorly at the end in which I was instructed that I did not need to deposit money into an account I was opening in order to receive an additional discount on my rate. It turned out that I did in fact need to deposit money into said account to receive a discount which lead to some last second stress on my part transferring large sums of money over the weekend.

R

Randall N. S.  

Oakland - TN

Posted on 2024-11-18T13:29:29.000Z

4.0 ★ ★ ★ ★

for

Paul Reuer

Ok is my answer

C

Charles W. C. I.  

Germantown - TN

Posted on 2024-09-13T17:57:53.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was fantastic. There were a lot of different parties involved with our mortgage, and he maintained communication between all the various parties and ensured all necessary documentation was taken care of on time for the loan. I will be recommending Paul to anyone who plans to get a mortgage. Overall, my experience with Paul was great.

M

Michael R. R.  

Memphis - TN

Posted on 2024-09-12T14:08:28.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Easy to send documents! Great reminds! Paul is awesome!

J

Julie H.  

Memphis - TN

Posted on 2024-08-26T14:34:32.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul communicates very well.

J

Jacob K.  

Piperton - TN

Posted on 2024-08-13T16:37:00.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul made it great

M

Madeline H.  

Piperton - TN

Posted on 2024-08-12T23:34:31.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul made the process as painless as possible and was always available to assist with any questions or concerns quickly. Would highly recommend to all.

N

Nathan A. C.  

Memphis - TN

Posted on 2024-07-25T15:51:13.000Z

4.0 ★ ★ ★ ★

for

Paul Reuer

Paul was very quick to respond! He gave me what I needed and answered most of my questions. My only growth for him would be to answer all questions. There was one, maybe two questions I emailed that did not get answered.

G

Gaurav P.  

Collierville - TN

Posted on 2024-06-26T12:42:34.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

I want to extend my heartfelt thanks for the outstanding support I received from Paul. Your expertise, patience, and dedication made the process smooth and stress-free. I am truly grateful for your exceptional service!

M

Mufaddal N.  

Memphis - TN

Posted on 2024-06-03T13:49:16.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul would call me from his cell phone after work hours and explain things

D

David W. M.  

Memphis - TN

Posted on 2024-05-30T18:04:24.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

PAUL, Helping through text explanations.

C

Clifton S. H.  

Kiawah Island - SC

Posted on 2024-05-30T15:51:03.000Z

4.0 ★ ★ ★ ★

for

Paul Reuer

covered in survey questions.

N

Noreen M. J.  

Warrensburg - MO

Posted on 2024-05-27T13:25:56.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

So very happy and grateful for Paul and his team in navigating the process. Thank you!

A

Adrian V. A.  

Memphis - TN

Posted on 2024-04-22T13:29:05.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Good communication throughout. Closing went smoothly.

M

Meribeth H.  

Memphis - TN

Posted on 2024-03-28T20:16:21.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

The whole process was easy. I was not the primary person communicating with Paul, but my husband appreciated all of the help and patience with answering our questions.

C

Charles H.  

Memphis - TN

Posted on 2024-03-25T14:10:10.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was great to work with from minute one! A wonderful experience, and we’ll recommend him to others, for sure, as well as look forward to working with him again when it’s refinancing time in the future.

S

Shashi K. G.  

Collierville - TN

Posted on 2024-03-08T18:28:42.000Z

4.0 ★ ★ ★ ★

for

Paul Reuer

Flexibility to address customer needs on the fly.

K

Kimberly A. M.  

Memphis - TN

Posted on 2024-03-04T14:01:01.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

communication was clear and timely. That made the process so great.

A

Anna C. C.  

Memphis - TN

Posted on 2024-03-01T15:39:22.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Consistent communication and help when needed

A

Adriana A.  

Bartlett - TN

Posted on 2024-03-01T14:03:40.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was the best. Patient and friendly and he explained everything so well

P

Peter A. Z.  

Memphis - TN

Posted on 2024-02-21T18:23:04.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was extremely attentive and quick to respond with feedback, information, and suggestions when we needed it. The online tools used to expedite the process were clear and easy to use.

J

Jingjing Z.  

Memphis - TN

Posted on 2024-01-15T14:06:15.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul did great job on our case, this has been the second time we worked with him in 10 years.

P

Patrick M. C.  

Germantown - TN

Posted on 2024-01-12T17:05:30.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was truly a professional and made the entire experience easy to navigate. He answered all my questions quickly and expertly! He made the entire stressful process more enjoyable and went above and beyond for me. Thank you very much to Paul and the entire First Horizon Team for making this a pleasant experience!

B

Brian K. L.  

Somerville - TN

Posted on 2023-12-28T19:58:33.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul made the whole process from preapproval to closing very quick and easy. He was always available to help and answer questions.

J

James D. T. J.  

Germantown - TN

Posted on 2023-12-25T15:27:22.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Very painless.

R

Robbie D. L.  

Tishomingo - MS

Posted on 2023-12-19T14:01:37.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

1. Paul is efficient and very responsive. From the initial call by my realtor, his response time was very precise and speedy. 2. Paul is willing to patiently walk a 1st time borrower through what was a daunting experience with ease. 3. Paul is knowledgeable and personable. Sometimes the consumer doesn’t get both character traits. Would highly recommend him.

B

Brenda S. W.  

Memphis - TN

Posted on 2023-10-19T15:07:52.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul Reuer was exceptional

D

Daniel E. G.  

Collierville - TN

Posted on 2023-09-24T12:30:57.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

We moved cross country on a short time frame. Paul made everything quick and easy.

K

Karan K. T.  

Memphis - TN

Posted on 2023-09-04T14:42:58.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was fantastic! He was easy to reach and concise in his explanations.

M

Mary M. M.  

Memphis - TN

Posted on 2023-08-09T12:29:50.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul! He is fantastic to work with and super responsive. Wouldn’t buy with anyone else.

B

Bradley W. S.  

Memphis - TN

Posted on 2023-07-28T20:32:04.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was very knowledgeable and made sure to keep me in the loop through each step.

J

Jonathan A. B.  

Collierville - TN

Posted on 2023-07-18T14:07:13.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul is very knowledgeable about the mortgage process and always takes the time to answer any questions. I have now worked with Paul on two mortgages and a refinance and will definitely be reaching out to Paul again whenever our next next mortgage/refinance opportunity arises.

S

Sherry L. P.  

Lamar - MS

Posted on 2023-07-18T10:22:46.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

We trust Paul

J

Jenifer M. M.  

Little Rock - AR

Posted on 2023-07-15T11:28:53.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Great customer service!

S

Shannon B.  

Memphis - TN

Posted on 2023-07-03T17:15:23.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was no joking the All star of my entire purchase process.. Your demeanor was outstanding. Thank you Paul

M

Martin D. D.  

Jasper - TN

Posted on 2023-06-30T10:02:09.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

The platform was very easy to exchange confidential documents. Everything went exactly as scheduled. And the first and post important reason you have my business is Paul Reuer. He is fantastic. This is the 3rd home I have financed with Paul. I wouldn’t use anyone else.

J

Jasmine H.  

Memphis - TN

Posted on 2023-06-26T04:37:08.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Great experience

J

Jane A. R.  

Olive Branch - MS

Posted on 2023-06-10T09:13:41.000Z

5.0 ★ ★ ★ ★ ★

for

Paul Reuer

Paul was extremely professional, knowledgeable and engaged throughout the whole process. Paul communicated every step.

M

Melissa C. P.  

Atoka - TN

Posted on 2023-05-26T09:22:51.000Z

4.0 ★ ★ ★ ★

for

Paul Reuer

Paul was very knowledgeable and answered our questions; However, it took time to get responses back at times which made this process a little more tense than it should have been. The communication piece placed an important factor to all of this. For this type of transactions are not done on a daily basis for me (one of the biggest of my life). Waiting for an answer or call back was frustrating. Also, when asking for proof of naturalization it was bit insulting to wait until the last minute to show proof of citizenship, especially when a copy of US passport was provided since the beginning. Other than that, this whole experience was okay and I know it could have been better.